Big O Tires

Good experience and out in a tim

I arrived at 5pm with a nail in my tire. Despite being short staffed and pressed, he took me in. They stayed over to ensure my car was repaired. I had my young child and am flying out tomorrow. They saved the day.

The day before I had all my tires replaced at another shop. I went for a drive and ALL my tires went flat. Seems the other shop had not put in new valve stems. The guys all came out to look at four flat new tires. It was actually comical and they took care of everything.

I appreciate the was of scheduling and being able to replace a full set of tires with ease and efficiency.

They were so great

Nick & Mike help me out all the time. They’re knowledgeable, friendly & patient. Working on the strip is not kind on my car or tires & having a reliable place to go to is a big deal. They work hard and I appreciate them!!

Very kind and

Jason is just a really cool dude who Is highly Personable.

very good customer attention

I’m happy with the service.

Job well done! Very knowledgeable and patient with all the questions I asked! Special thanks to Gabe who handled my work.

Never experienced any problems during my very first visit to my last. Employees always treated me friendly and kind.

service issue taken care off, on time

The techs I spoke with were easy to communicate with. They were interested in what I was saying. So many other shops just pretend to listen. The fixed my car in record time and now it runs great!

The entire experience was dedicated to Customer Satisfaction. The Manager, Johnathan was very observant. My daughter & I were sitting in waiting room after returning from an errand waiting on tires to come from warehouse. He was busy, but I assumed my 4 tires had arrived & they would be installing them while we wait. They had not arrived yet. John saw us and let us know it may be much later before they arrive. We were able to leave. He called me the moment they did get them, but it was late in the day. He allowed me the option to return in the morning for installation. EXCELLENT! I also noticed that EVERY employee was aware if a customer needed help; they offered it, or got someone who could if they couldn't. It was, to my recollection, in my 70 years on this planet to be the most pleasant, albeit costly, experience for me from a Customer based business.

Jason was very helpful in determining exactly what I needed at a price I could afford.

LOVE this location and LOVE the service!! BEST of Las Vegas in our book!

Best of best

Everyone I dealt with were very nice and professional.

I’ve been bringing my cars and my wife’s cars to Big O For the last eight years or so. They always do a good job. Explain exactly what is needed for the repair and the cost and the time it will take to fix the staff ihas always been friendly And reliable