By Juvencio Castro | 9/6/2019
The manager that helped us had excellent customer service
By Anonymous | 7/31/2023
Excellnt Servic
By Lori | 9/6/2019
They are always very nice at the Summerlin store
By E.C. Ruiz | 7/29/2023
Brandon took the time to research my issue and provided options. He followed through with the work and he built trust. I will definitely come back to Big-O for all my automotive needs.
By Kimberlee port | 9/6/2019
Everybody was great and the service was quick!
By JohnnyD | 7/29/2023
I had a blowout and the spare was not working well. I went to one Big O on Apache, where they did not have the tire I needed. They sent me to the store on Charleston, but warned there might be a wait, depending on how busy they were. But I got in and out in and hour and a quarter. In almost immediately. They had the tire. They were friendly and helpful and explained anything. Chances are I will not return because I am from Canada, but I was highly satisfied with the people at this store, and also appreciated Brett at the Apache store for forwarding me there. Good service and good people. I wish I didn't have to do the purchase, but it's hard to drive the car with only three tires...lol.
By anonymous | 9/6/2019
Clean store & GREAT service! VERY personable staff!
By John D | 7/27/2023
I was able to get my appointment for the same day I called. When I got down there, they took my vehicle for service right away
By Mark Waibel | 9/6/2019
Great service I'm very satisfied with everything
By Robert T | 7/26/2023
The service was prompt. I expected it to take a couple of days and it took less than 24 hours. Dropped my car off at 6 PM and was told it was ready by 11:30 AM.
By Rhonda | 9/6/2019
Friendly, explained my needed repairs, and quick service.
By Jcoates | 7/25/2023
Even though they were very busy, they were professional and considerate of my time. I really appreciated their help.
By Brian | 9/6/2019
Cool guys with honest reccomendations and good prices
By Harley F | 7/25/2023
Did the job fast and very friendly and professional. Cost was very fair, I will be going back for my tire needs
By anonymous | 9/6/2019
Everyone there is great and knowledgeable. Especially Pat
By Mike c | 7/23/2023
Bryson was awesome, whole staff was fantastic. Moved quickly and efficiently. Communicated incredibly well. Overall would recommend the experience to anyone, and will recommend in future.
By James | 9/6/2019
Always trust them to work on my vehicle-
By SN | 7/18/2023
They were extremely welcoming.
By anonymous | 9/6/2019
Great Service! Completed everything timely and were very honest!
By SN | 7/18/2023
I asked for all valve stems to be replaced, they called me and told me the price for each to make sure I was okay with it and I was. Later called me to tell me my truck was done. The valve stems weren’t replaced. They said because they couldn’t find the right ones with the sensors so I asked for them to be replaced no matter what (the sensors didn’t matter to me). So the only problem I had was that I feel like they should’ve called me and asked/told me other options for valve stem replacement other than telling me it’s done. At the end, they did replace all valve stems and all is great.

