By Matt | 11/7/2019
Alex was very helpful, greeting me as soon as I came in the door. So far I'm happy with my set of new Big O brand all terrain tires.
By Scott | 5/14/2022
The entire process was great.
By Ted | 10/31/2019
I rely on your company for all the maintenance of my three cars. The staff is always very knowledgeable and helpful. After home "jumping" the Buick to start it on two occasions, it was obvious I needed a new battery. Your staff tested the existing battery, in place, reconfirmed that problem, and I bought a new battery on the spot. I was VERY taken aback by the high cost of "installing" the new battery.
By John | 5/6/2022
Friendly service technicians, best pricing in Reno that I could find, service completed in a timely manner.
By Pam | 10/28/2019
Very friendly and polite.
By Maggie | 4/30/2022
They worked me in and kept me updated on the status of my light
By Anonymous | 10/24/2019
I was treated more like a guest rather than a number.
By NYBF | 4/29/2022
I love this location at Damonte Ranch in Reno. My needs are always met and everyone is very nice and competent
By Shannon | 10/16/2019
This store is great. I had a tire light on... 2nd time in two weeks. As he was checking air Pressure and add big air, he saw a screw in my tire. It was 5:30 and the store closes at 6. I really thought I would ha e to leave and come back the next day. They said they would fix it right then!! I was so impressed. The repair was completed before the store closed. Any tire needs I have I always go to Big O!
By Mormor | 4/28/2022
I was able to schedule an appointment and not just walk in to wait in line.
By Tony Panziera | 10/14/2019
Wonderful customer service? Thank you for your help choosing the correct tire for my son's Mazda. The price was also good. Theresa Panziera
By chuck | 4/27/2022
everything went timely and professionally.
By Carolyn | 10/5/2019
Excellent service. On time appointments. Great communication on progress and future needs. I appreciate not having high pressure sales.
By William L | 4/11/2022
Everyone was honest and helpful, they did exactly what I asked and informed me of other services they can do to insure the longest life possible for my tires.
By Robert | 10/2/2019
Another good overall experience, which is why we keep going to this Big O store
By KDH | 4/9/2022
Always a great job! However, you need to bring back on-line scheduling.
By Stephen | 9/30/2019
Always professional and truly concerned about getting the customer a good, fair deal. Big O is my "go to" place when one of our cars needs attention.
By John S | 4/5/2022
It was a simple and smooth appointment that took less time than stated.
By Kari | 9/27/2019
Frequent customer. Appreciate the friendliness of the staff. Like that I could drop the car off and come back later. Predicted 2 hours. Was completed in 1.5 hours. Very happy with today's visit.
By Bob | 4/1/2022
Problem-free service