Midas

136 ratings
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Location

1720 John F. Kennedy Road,
Dubuque, IA 52002

Tom G.

By Tom G. | 9/18/2019

"I was told the charge would be $120 plus tax ($128.40). When the bill came an extra $7.20 had been tacked on as a ""shop fee"". I was told one amount and charged another. The total charge with the additional sales tax was $136.10. This is a 6% increase over "

Breanna K.

By Breanna K. | 3/3/2022

I was highly satisfied with my service. I took my 06 Pontiac G6 in last week for an oil leak that ended up being a pretty lengthy, serious job. These guys stayed an hour past closing time to finish my car and I really appreciated that more than they’ll ever know. As a single parent, I highly depend on my car for work and to get my son to and from school and they were able to fix my oil leak the same day even with being down two guys that were sick that day.

Matt L.

By Matt L. | 3/26/2021

There has been a cable hanging down by the rear driver side wheel ever since mitis did $1800 worth of work on my truck. I believe it is a brick cable but I?m not sure.

Lasherrie Green

By Lasherrie Green | 3/2/2022

They told me the exact same issue Blain Farm and Fleet explained to me when I got my oil change. As a woman they didn't take advantage of me and a lot of work was done to my van

Tony C.

By Tony C. | 1/5/2021

Customer service is key when dealing with the public and when there are several other auto shops one can go to. With that being said Adam is extremely rude my family and I will never go to any other Midas location again. You just lost several patrons.

Tom

By Tom | 2/24/2022

Great price work completed fast

anonymous

By anonymous | 1/2/2021

Staff was condescending, although quick service. Partially correctly diagnosed problem with sway bar, which was good recommendation to have taken care of at specialized mechanic.

Robert D.

By Robert D. | 1/26/2022

I had a great experience. They have a kind staff and we?re quick to get the job done. I will definitely be returning with any other maintenance needing done.

J K.

By J K. | 10/28/2020

"I went there for a basic oil change and the service was poor and uninviting to say the least.The 2 men there,Adam and Ben were very rude and their customer service attitude was unpleasant.I get that this town is fairly new to people of color but you cut th"

Nick T.

By Nick T. | 10/2/2021

"Went to Midas on the recommendation of our daughter who is a regular customer. We're new to the area. This facility is clean, efficient, friendly, and professional. Well done!"

Brennan L.

By Brennan L. | 9/2/2020

"We brought our vehicle in for just an oil change and was told we needed over $600 of work done. When we brought the vehicle in it was just fine, no lights on or no light indicating something was wrong. So now we have to fix whatever they did to our vehicle"

Joe J.

By Joe J. | 9/3/2021

Great service and very timely!!

Kimberley  S.

By Kimberley S. | 3/5/2020

"Are there any techs ASE certified? Was told my bill might be $1300. Found out they charged me $2,400* on extra work I did not agree on. Think $150 discount was appropriate? Still paid almost $3000. New Management my ***!!"

Troy S.

By Troy S. | 6/30/2021

"Thank you for getting me in at the end of the day on a Friday!! I needed rear brakes before leaving town the following morning. I called the place I usually go and they never answered the phone!! Thank you, they work great!!"

Tim G.

By Tim G. | 11/16/2019

I stopped in to set up an appointment for an oil change and exhaust work...waited at the counter for a few minutes...didnt manage to get anyones attention.So I left and got the work done elsewhere.Lobby looked nice and clean.

Steve S.

By Steve S. | 6/6/2021

"I stopped at Midas to get 2 exhaust pipe ends expanded. The shop appeared busy and there was 4 people sitting in the waiting room. When the service manager came to the counter I asked if I could get the pipes expanded. He hesitated, and then said ""give me "

Jason Y.

By Jason Y. | 11/9/2019

"I was quoted $700 for routine thermostat install, which would have been an hour and a half labor. After questioning the reasoning for $400 labor cost and charging $180 for a $40 part, the technician asked that I wait for the manager to come in. Instead I g"

Barbara J.

By Barbara J. | 4/25/2021

Made appointment online. Quick and professional.

Matthew  V.

By Matthew V. | 9/6/2019

"Worst place I ever took my car to get worked on, never again. I recommend mieneke if you need muffler work done. "

Jed F.

By Jed F. | 2/24/2021

Great service