Midas

154 ratings
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Location

1720 John F. Kennedy Road,
Dubuque, IA 52002

Tom G.

By Tom G. | 9/18/2019

"I was told the charge would be $120 plus tax ($128.40). When the bill came an extra $7.20 had been tacked on as a ""shop fee"". I was told one amount and charged another. The total charge with the additional sales tax was $136.10. This is a 6% increase over "

 Tristin h

By Tristin h | 5/19/2023

I was highly satisfied because they was able to change out my motor and get a new one in less then a couple days and was on top of things and was very nice and got my car done as fast as they could to get me back on the road to work ! They was amazing and I highly recommend!

Matt L.

By Matt L. | 3/26/2021

There has been a cable hanging down by the rear driver side wheel ever since mitis did $1800 worth of work on my truck. I believe it is a brick cable but I?m not sure.

Brandt

By Brandt | 4/29/2023

Friendly customer service

Tony C.

By Tony C. | 1/5/2021

Customer service is key when dealing with the public and when there are several other auto shops one can go to. With that being said Adam is extremely rude my family and I will never go to any other Midas location again. You just lost several patrons.

Anthony E

By Anthony E | 4/20/2023

Everything went as I suspected very well very quick

anonymous

By anonymous | 1/2/2021

Staff was condescending, although quick service. Partially correctly diagnosed problem with sway bar, which was good recommendation to have taken care of at specialized mechanic.

Far7665

By Far7665 | 4/14/2023

Prompt, friendly, knowledgeable

J K.

By J K. | 10/28/2020

"I went there for a basic oil change and the service was poor and uninviting to say the least.The 2 men there,Adam and Ben were very rude and their customer service attitude was unpleasant.I get that this town is fairly new to people of color but you cut th"

CJ

By CJ | 4/6/2023

Excellent service by everyone!!!

Brennan L.

By Brennan L. | 9/2/2020

"We brought our vehicle in for just an oil change and was told we needed over $600 of work done. When we brought the vehicle in it was just fine, no lights on or no light indicating something was wrong. So now we have to fix whatever they did to our vehicle"

Nick T

By Nick T | 3/7/2023

Very professional and friendly. While I was waiting, the staff were very helpful and calm with two customers who needed a lot of help and guidance.

Kimberley  S.

By Kimberley S. | 3/5/2020

"Are there any techs ASE certified? Was told my bill might be $1300. Found out they charged me $2,400* on extra work I did not agree on. Think $150 discount was appropriate? Still paid almost $3000. New Management my ***!!"

Burl1969

By Burl1969 | 1/27/2023

I will be back

Tim G.

By Tim G. | 11/16/2019

I stopped in to set up an appointment for an oil change and exhaust work...waited at the counter for a few minutes...didnt manage to get anyones attention.So I left and got the work done elsewhere.Lobby looked nice and clean.

KaLe

By KaLe | 1/26/2023

It was super speedy. Was only there for 20 mins for an oil change. After it was done they pulled my car up to the door. Great service!

Jason Y.

By Jason Y. | 11/9/2019

"I was quoted $700 for routine thermostat install, which would have been an hour and a half labor. After questioning the reasoning for $400 labor cost and charging $180 for a $40 part, the technician asked that I wait for the manager to come in. Instead I g"

Andre johnson

By Andre johnson | 1/19/2023

They forgot to honor my coupon and I paid more than I was expecting and took a week to get a refund

Matthew  V.

By Matthew V. | 9/6/2019

"Worst place I ever took my car to get worked on, never again. I recommend mieneke if you need muffler work done. "

ARISTA EVERSON

By ARISTA EVERSON | 12/22/2022

THE EMPLOYEES WERE VERY NICE & EXPLAINED EVERYTHING IN DETAIL.