Big O Tires

I always go to this particular Big O because of there great customer service. Justin is always super pleasant and accommodating

They got me in with no wait & inspected things , friendly staff with good knowledge.

I had a small window of time and they got my tires rotated in that window. Thanks

The associates in the customer area are always friendly and will let you know if there's a small wait (if they're finishing with someone else) before they can get to you, which I appreciate. They acknowledge that you're there. Some places don't until they're ready to talk to you, leaving you wonder if they want your business.

They are wonderful to work with and always kind I just wish that they would do more like put fuel pumps in and electrical work but they are awesome to work with thanks guys

Great guys

Justin is the best!

none at this time

Justin is a awesome guy to do business with very nice

I picked up a large piece of metal just outside of Grand Island in an Equinox I had just bought in Shelton less than 30 minutes earlier on the way to Grand Island. I heard it hissing while putting in gas just across the street, it went flat moments after I arrived to Big O. I was hoping for just a patch because the tires were all in fantastic condition, but we could see the damage was in the sidewall. I asked if they had a hancook optimo this size in stock, as it was already on all the other wheels and is my tire of choice. Sadly they did not have one in stock. I said to the guy, "Well here's the deal, we have our own tire machine and mount our own tires. I really like the Hancook optimo so if you don't mind, I'll just jack it up here and put my spare on and we'll take it home that way" He said to me if that is what I wanted to do, they would take it in and swap the spare for us. I really appreciated this, because of course it is 1000% easier for me not having to do it, and even though it is really easy for them using a hoist and air tools, they aren't making a sale which would make quite a few businesses not offer to help. When they were done, they said no charge which I protested hoping to give them something. That is true customer service. If I ever need anything done up by Grand Island when I'm in town, I'm going to Big O.

Justin is a awesome person!!! Always willing to help!!!

The crew goes out of their way to make sure that everything is good. Always have a smile on their face. Willing to go over and above to make sure you're happy with the services

They definitely earned my business! Honest, straightforward and easy to communicate with!

Very friendly and very fast and precise at what they do

Extremely pleasant experience with Big O, will buy from them again.

Always friendly and helpful. Super fast this time!

Was near Grand Island with a pickup and trailer when I blew a trailer tire. Very surprised to find that they were open, it being a Saturday, and most other places weren't. The guys got me back on the road in about 10 minutes with a new Michelin. Very good service and very friendly.

The guys at the Big O on Diers Ave in Grand Island are awesome! They treat me and my husband like VIP's. They get us in and out and have always been great help with my Jeep. I would highly recommend.

Great staff, fast service!

Great work ~ thank you!