Big O Tires

I love this place. I have a child in Montana and two in Springfield Mo and they all needed tires in one week. All we had to do was make a call and no hassle they were taken care of thank you so much for the comfort of knowing our kids and us are in good hands

They were quick & friendly.

Right when u walked in I was greeted with a smile and friendly service.Got me in right away and on my way . Best rates in town. I'll go no where else. Thanks Rob.

Mike was very thorough and friendly. I will return the next time I need tires or service.

Great experience

The service was great and I quickly received the tires and wheels I ordered and had them installed.

Purchased new Pirelli tires for my 18 CRV. After I left the the shop "check tire inflation" light came on. I returned Wednesday and had it adjusted. The driver's side tires were at 42lbs psi and the passenger side 35lbs (correct) psi. I also asked the young man if he could clean the tires up (tall young guy) as they were still scuffed/dirty. He jumped right on it and gave the tires a good scrub, but I think I'll have to re-do that with some tire shine and a good brushing. To me, the tires should glean shiny like the showroom models when I drive out. Minor detail, and kudos to your rep for doing that with a smile and good attitude. Your front desk customer service was great, and the prices very competitive. I did shop around GF and Helena, but decided on Big O because of how I was greeted by your front desk folks.

Good customer service! Fast and caring customers. Top brand and service on time. Give us a zero worry Staffs very friendly Thank you and will coming back

A little less friendly and more expensive than their Kalispell "Big O" counterparts in Kalispell. But were fine otherwise.

the employee was really helpful and friendly. To me.I was trying to explain to them that I just want to drop off my 4 tire two tires to be switch to studded tires. I could put the two studded tires by my self when I get home.

Have had good service with them,how ever had my oil change 4days ago and without asking they used synthetic oil and charged a higher price,they need to consult the customer before doing that,was not happy about shelling out more money unexpectedly

Prompt friendly knowledgeable

Horrible professionalism and service. Take your money somewhere else. They said first come first serve yet my wife waited 1:50 min before calling me. 10 minutes later I arrive and politely asked he counter when she will be done and the amount of time she had been there. The guy jumped down my throat. I said roger that sir then went sat down to lower my blood pressure. I went back later and he said COVID got his employees taking $600 a month extra and work is understaffed. He could had tole us that upfront and been forthcoming when my wife arrive. I would steer clear of this junk-house. And other people were upset in the place of the rack and stack of dirt come first service.

Excellent service

Expected better!! As a family and farm we have used Big O in Bozeman for years. My son just had new BIG O tires put on his truck in Bozeman. Took off for work in Canada and found truck had a shimmy. Too late to turn around we called the Great Falls store to see if they would look at tires and balance the tire causing the very bad shimmy. We called at 4pm and explained that he was going to be right at the 6 o'clock hour. We even had our Bozeman store contact them and ask if they would wait for him to arrive just a few minutes past 6pm. They told Bozeman that they would wait and take care of him. What a relief for a mother! Only problem. Called at 5:55 to say pulling into town no answer then arrived at 6:06 and not a soul in site. Either they forgot what they promised in the last 30 minutes,of the day or had no intentions of staying 1 minute past 6. I gladly would of paid the overtime for the peace of mind of my son driving another 350 miles in the dark into centeal Alberta. Thanks for going the extra mile. "BIG O" of GREATFALLS! Not! Gave 3 on cleanliness and knowledge because had to mark a score and to be fair we have no idea of either because we did not get any service.

Been going there for 10yr

Mark is the wrong guy to deal with. Couldn't care less about selling tires.

The staff are very nice. Great service and communication.

I trust them with my vehicle and garrison is always awesome to work with. Only dude I let touch my wheels and tires.