Midas

162 ratings
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Location

888 South Rand Road,
Lake Zurich, IL 60047

Brad E.

By Brad E. | 9/4/2021

Wanted to say thanks great service every time Brian and Joe are great.

Lisa B

By Lisa B | 2/26/2024

Manager Brian is always great and so are all the other employees. They know who I am and greet me when I walk in

Shari S.

By Shari S. | 8/25/2021

"We have been taking our 4 cars to Midas for the last several years. I never have issues scheduling an appointment and they are always courteous, fast and competitive on price. Their service team goes above and beyond!"

Linda M

By Linda M | 2/2/2024

The staff is very friendly. They let you know what needed but will not pressure you into the service at that time. I will not take my car any where else

Suzanne T.

By Suzanne T. | 7/30/2021

Brian always comes to our rescue!! I had a flat tire and called Brian for help. He suggested I come by so he could help me with the spare till the new tire came. Tire was checked and they were able to patch it! Such a huge relief and savings!! Our family w

Good experience

By Good experience | 1/27/2024

Great service

Stacy S.

By Stacy S. | 7/26/2021

All great as usual

GaryM

By GaryM | 12/22/2023

I have been going to this particular Midas location for many years. Brian (and, more recently Joe) have always been straight with me in the past about issues with my car(s), and I have never felt pressured by them to do things that they have recommended if I declined them at the time. They seems to be honest, straightforward people, giving me the information I need without BS or "spin" and I very much appreciate that, as I have generally felt (in the past, at other car care places) that I'm constantly being pushed to do more things, and I am not convinced those things are necessary. It is a pleasure to work with friendly, honest, non-pushy, knowledgeable, and straightforward professionals. Although I didn't have a lot done this particular visit, I have had a lot of service over the years, and I am basing my answer to this question on those visits as well.

Sharon J.

By Sharon J. | 6/8/2021

"Very professional and honest shop, I highly recommend!"

Matt C.

By Matt C. | 12/15/2023

Everyone is friendly, they look throughly at my vehicle, and they make recommendations based on my vehicles needs.

Robert H.

By Robert H. | 5/31/2021

This Midas goes above and beyond. There service was excellent and they stand behind there work. I go there for all my repairs. Thanks to all the people who work there.

Lake Zurich Lady

By Lake Zurich Lady | 12/9/2023

Love the customer service at this facility! They go above and beyond to explain what and why something needs to be done and offers full disclosure on cost. I will continue to use them for all my vehicle needs.

Robert S.

By Robert S. | 5/23/2021

Service is always prompt-we are always satisfied with the work that is done and the staff is especially polite -Gary always helpful.

Steve

By Steve | 12/2/2023

Service writer William Moore was very professional. Explained what needed to be done.Courteous. Work on the vehicle was done right. No issues. Will definitely come back. Will recommend to others.

Robert  B.

By Robert B. | 4/15/2021

I've been a long-time customerI've been a long-time customer going there and they almeways taken care of me I will recommend them to everybody I know

The Builder

By The Builder | 11/29/2023

Great customer service and scheduling.

Anna J.

By Anna J. | 2/6/2021

"I?ve been coming to Lake Zurich Midas for several years now bc of their professionalism and expertise. Brian is a great guy, honest and a real pleasure to deal with. For today?s visit I?ll give them 5/5 points again! Thank you!"

Joan

By Joan | 11/28/2023

1. Excellent customer service: The staff at Midas was friendly, attentive, and knowledgeable, making you feel valued as a customer. 2. Timely and efficient service: The repairs or maintenance were completed promptly and efficiently, minimizing any inconvenience. 3. Quality workmanship: The repairs were done to a high standard, resulting in a well-functioning and reliable vehicle. 4. Transparent and fair pricing: Midas provided clear and detailed explanations of the costs involved, ensuring you felt confident in the value you received. 5. Clean and comfortable facilities: The shop was well-maintained, creating a pleasant environment while you waited for your vehicle.

Jeff W.

By Jeff W. | 1/8/2021

The service at this location was excellent. Brain and his crew went above and beyond... thanks guys.

Neal R

By Neal R | 11/27/2023

Professional honest and easy to deal with