Big O Tires

Great place

As a young woman, I find that normally taking my car to get serviced can be an intimidating experience. Normally associates don’t explain things to me at all, and just tell me what I need. I really appreciated how well the service team communicated with me, and I didn’t feel like I was being taken advantage of in any way. I overall had a great experience.

Quick service. Clean waiting room.

The associates are always kind and appreciative of my business

Excellent service and customer care!

Explained well what they thought needed to be done without pushing to make customer to purchase unneeded products. All employees were very friendly, and got our vehicle in on short notice.

The guys always do a excellent job on my service truck.

It's a fast place to get the oil change. Also it's not expensive.

I loved my experience and will be back.

Quick and easy. Went in to get a price on tires. Didn’t realize I could get the tires that day and have them out on. Very happy.

Great job on my vehicle. Service timeline was as quoted, and the waiting area was comfortable. I will bring my vehicles back for future service.

I went in expecting to pay for a brake inspection but when I went to pay the charge, I was told there was no charge! That's pretty nice. The service went a little longer than expected but the store was busy. Everyone who contacted me was courteous and informative. Can't beat that.

Excellent customer service and great work on my car

The location is close to home and work. The tires were replaced quickly and I received a price match to another local place.

My service at the store was great, however the system to file for rebate is terrible and I was unable to get that info completed! I am still upset and feel that I should receive the 50 dollars off my bill immediately.

Staff is knowledgeable and polite, they are helpful

excellent and quick service

The overall experience was nice and the workers were very friendly and pleasant

Always treat me well. I think you always do a professional job

We arrived just before 7AM and were greeted by Curtis who welcomed us in as he prepared the customer area and the computer systems were going through their startup cycle. He was very helpful in giving us a quote on an oil change. An overall classy employee. When we were in the waiting area he advised a customer that their TPMS module was loose and bouncing around in the tire/wheel and likely causing damage to the tire. He asked if they wanted it replaced and the customer opted out of it and specifically asked that he leave it as-is. After he left I suggested to the customer that she ask him if he could take the broken TPMS out of the tire assembly as even 10 bucks would be worth the benefit. She asked Curtis and he offered to remove it at no cost and she accepted. Honesty / integrity is not what I see every day. Something tells me that every day, Curtis brings honesty and integrity to the benefit of Big O Tire and its customers.