By John | 12/9/2019
employees spend excessive time on computer punching keys with little interaction with customer. The computer age has taken its tole on face to face communication. Other than that tires were installed in record time. I was suppose to get a rebate for using my NTB/Big O card as well as a rebate from Michelin. Can you advise me if this is going to occur? I ordered the tires before the Dec 8 deadline. Thank you in advance
By Margan2012 | 10/26/2022
The service was great. In and out within an hour.
By Debbie | 11/22/2019
always very courteous and prompt in getting the vehicles back to us.
By Bill w. | 10/19/2022
Great service everything was explained
By anonymous | 11/21/2019
Once again, professional and courteous service. The 10% discount on a Monday for being a veteran on a fixed budget was very helpful as well. Also knowing that I can go into any Big O store while I am away from home gave me peace of mind, Thank you.
By Satisfied Customer | 10/19/2022
Tire purchase was good, always want things to be cheaper
By Bob | 11/14/2019
As per usual my expectations were fulfilled. I always appreciate their professionalism.
By Three D Jeffery | 10/19/2022
Staff was very friendly and attentive. Kept me informed every step of the way. Very comfortable atmosphere.
By Kenny | 11/12/2019
Fast service
By Florence | 10/19/2022
Quick and easy Rachel and Dwayne were nice and awesome
By Larry | 11/6/2019
No appointment got me right in and out
By Michelle G | 10/13/2022
Dwayne Leonard made my experience fantastic. He helped remedy not having enough tires in stock to have my car serviced when I came in. He truly made my experience the best! Will be back the next time I need tires and will recommend to others!
By Michael | 11/2/2019
Dave took good care of my needs.
By Reagan P | 10/13/2022
Dwayne was very helpful in explaining the issues with my tire
By John | 10/29/2019
Big O always does a good job of taking care of my vehicles.
By Tony | 10/12/2022
I take all vehicles and trailers to the same store. The team working there always does a great job and are very friendly
By Bruce | 10/28/2019
Service was very good
By Exceptional service | 9/25/2022
After being turned away from so many other tire centers, this staff got me in and out as quick as they were able to. Rachel Baty was phenomenal with making sure we were comfortable and out as quick as possible. I was stranded in KC for over 24hrs trying to find somewhere were I could purchase 2 tires and get my flat replaced. They got me in and out in 1hr. Replacing my tire and even an alignment with at least 5 other people ahead of me. Exceptional service
By Larry | 10/28/2019
They confirmed that the noise I was hearing was tire noise & not differential noise. My Ford dealer had also said it was tire noise.
By Kwchief2 | 9/24/2022
They always do a good job and is very fair and honest