Big O Tires

610 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

13521 Madison Ave,
Kansas City, MO 64145

Nan

By Nan | 12/12/2019

Was able to get an appt. the same day that I called. I was losing air in a tire and they checked it out, removed the object that was causing the leak, and made the necessary repair. All of this was taken care of promptly and efficiently. Much to my surprise, I was not charged for this service, and was told that it was corporate policy not to charge for this specific service! Now that I know they also do oil changes and all types of auto repair, we will use those services as well.

Richard

By Richard | 9/27/2022

I was impressed with the thoroughness 0f the service and the friendliness of the manager.

Wade

By Wade | 11/25/2019

Excellent experience!!

Manideep

By Manideep | 9/24/2022

Highly recommend

Susanna

By Susanna | 11/13/2019

I have used this particular Big O Tires 4-5 times. I have always been pleased with their customer service, efficiency and quality of work. I will keep coming back.

Store Manager

By Store Manager | 9/24/2022

Fast,professional work!

Soren

By Soren | 11/7/2019

Thanks to Jerry for working us in last minute on the weekend. It's great to have a place I trust that's also open on Saturdays and Sundays.

Steven Simpson

By Steven Simpson | 9/23/2022

Melvin rocks!!

Charlie

By Charlie | 11/5/2019

Was expecting a costly fix, not the case at all. Got me all set up and on my way.

MerrHeLL

By MerrHeLL | 9/22/2022

prompt courteous service that was also knowledgeable

Leroy

By Leroy | 10/28/2019

GREAT CUSTOMER SERVICE!

Anonymous

By Anonymous | 9/16/2022

Quick response to my needs

Jim

By Jim | 10/16/2019

Tire purchase was painless. Called and made an appointment. Tires were in stock. Left the car there for installation. Service provided timely and as expected. Car waiting when I returned. Store manager Jerry was very personable, knowledgeable, and courteous. I have used this store often due to customer service, promised car-ready time, and professional mechanics.

Paul M

By Paul M | 9/13/2022

Sarah Gash was very helpful in explaining what needed to be done and what it would cost. She kept me informed during the procedure, very knowledgeable.

Zan

By Zan | 10/3/2019

Great folks at the shop. Was in and out quick. Excellent service!

Raheem

By Raheem | 9/12/2022

Sarah was not only nice but also very helpful and game me some information that i was seeking. Look forward to serivce from this location again!

Diana

By Diana | 10/1/2019

The manager was very friendly, professional and honest. The mechanic completed all the work by the time I was informed. I called 4 other businesses to see if they could complete the work, which was on a Sunday and no one had a mechanic on duty. I asked another busy do they know any business that I could called. They aaid yes, Big O Tires, which I never heard of before. My company van runs a lot smoother.

Jon R

By Jon R | 9/12/2022

Had a slow leak and the team was able to fit me in on short notice. They found a nail. Removed it and patched the tire quickly and cheaply. Tire is still holding air several days later.

Mark

By Mark | 9/30/2019

Great service

Derek

By Derek | 9/12/2022

Associate was great as usual. It is the only location I will take my car for service.