Big O Tires

1417 ratings
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Location

1503 West Republic Road,
Springfield, MO 65807

Grayson

By Grayson | 9/6/2019

Great and very friendly staff, prompt service. I continue to make this my main place for the quality of service. Great job!

Virginia Smith

By Virginia Smith | 9/6/2019

Jason and his team gave the best of customer service ,as always. They explained completely what was necessary to take care of my car. I am thankful to have BigO Tires taking care of my car.

John Paul Morgan

By John Paul Morgan | 9/6/2019

I went in for an oil change and inspection with fingers crossed that I would pass. AJ, was so awesome even amidst the significant repair that was needed. In the end, the total, although pricey was nearly $100 less than quoted and a few hours earlier than stated. While my car was being serviced, I asked another associate (Dusty) about prices of new rims as I was also utilizing the "Buy 3 get 1 free" special on tires... he was able to stop what he was doing and send me several pictures of different options and prices to me while I was at the office. He even called his wholesaler in KC to get a great discount on some 18" Rockstars. Big O Tires is the only spot you should go. The final step was to roll on the new rubber for 50-100 miles and come back for a lug nut check. I stopped in this morning before work and I was in and out in 3-5 minutes. Impressive!

Eric Filbeck

By Eric Filbeck | 9/6/2019

Excellent service, I go here for all my tire (and wheel) needs.

anonymous

By anonymous | 9/6/2019

Great Service remembers me by name when I came in.

Cheryl

By Cheryl | 9/6/2019

Always freindy

Stephane

By Stephane | 9/6/2019

There was a very friendly gentleman named Dave that checked me in up front and made sure I was taken care of.

Greg

By Greg | 9/6/2019

I had made an appointment about a week and half in advance and they special ordered my cooper tires. I called to confirm on Monday (my appointment was on Thursday) that my tires were ordered and they advised they were ready for me. Got to the store on my appointment date and they danced around the fact they didn't have my tires. At first, they treated me poorly when they advised me about the situation but Dusty took care of me and gave me a better tire for the same price. This is a good store but the customer service needs a little work.

Bud cromer

By Bud cromer | 9/6/2019

Very good people will return

Sam

By Sam | 9/6/2019

Accomplished work with efficiency! Great results with problem fixed!

Wendy

By Wendy | 9/6/2019

BigO business as usual on a Saturday... BUSY. I arrived around 1100am and needed a tire repaired. Of course there weren't any appointments left and there was at least a 3 hour wait. Since the tire was already off of the car, they asked if I'd leave the tire and they'd get to it when they could, some time before close of business. Sure enough.... about 3 hours later, I got a call that the tire was fixed. I brought my car in and they mounted the tire for me, putting the spare back in it's proper place. I am so thankful they fit me in on such a busy, busy day. I've been taking my vehicles to BigO on Republic for the last few years and am very pleased with the service they provide.

Jason

By Jason | 9/6/2019

Excellent experience. I will only take my vehicles Big O

Lee

By Lee | 9/6/2019

Jacob on the alignment machine was excelent

anonymous

By anonymous | 9/6/2019

Outstanding!: I sent glowing comments to your website directly. I hope my remarks have been shared with the store.

Robert

By Robert | 9/6/2019

Great service

Christina

By Christina | 9/6/2019

I appreciated that when I thought I needed something, they said that it wasn't needed and didn't want to charge me something that wasn't needed. I appreciate the honesty.

Kyle

By Kyle | 9/6/2019

Always pleased with the results.

Robert

By Robert | 9/6/2019

Everything went perfectly!!

Stephane

By Stephane | 9/6/2019

Came in for an oil change and have my cab filter checked. The guys at the front desks were very polite and nice.

anonymous

By anonymous | 9/6/2019

I've had my oil changed there several times. Never do I feel pressured to buy optional things and totally trust their suggestions and recommendations