Big O Tires

1417 ratings
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Location

1503 West Republic Road,
Springfield, MO 65807

Sandy

By Sandy | 9/6/2019

Very nice employees. I didn't have an appointment and was in and out in about two hours with four new tires.

Allan

By Allan | 9/6/2019

Purchased 4 new tires; they were very helpful and I feel like we got good value and a great warranty.

David

By David | 9/6/2019

Great Service as usual at Big O Tires. Always friendly and helpful staff. They get the work done quickly.

Tommy

By Tommy | 9/6/2019

Barron was great. He corrected a billing error & stayed 30 min after the store was closed to get me taken care of. Much appreciated help. Customer service at its best

anonymous

By anonymous | 9/6/2019

Affordable, reliable, quality work with OUTSTANDING customer service!

Christina

By Christina | 9/6/2019

My tire went flat late at night. I dropped my car off and put the keys in the drop box. I got a call at 8 am from the mechanic and picked my car up by 830. Love these guys.

anonymous

By anonymous | 9/6/2019

In the absence of the general manager Jason and the DM Joe had to help with a fuel pump and computer problem that seemed impossible. Even though the original problem ended up being extended and there was a dispute over responsibility of costs, the staff calmly asserted a solution that was amenable to all parties and did excellent work making the tough situation right. Very pleased.

anonymous

By anonymous | 9/6/2019

These guys are consistantly awesome. Some of their best attributes are honesty, trustworthiness and reasonably priced.

Erin

By Erin | 9/6/2019

Very friendly and helpful!

Dena

By Dena | 9/6/2019

I was extremely impressed by the honesty at Big O Tires. You always hear that chain stores work on commission, but this store doesn't appear to. The mechanic cracked my wheel cap while working on my tires. He told me about it, and ordered a new one for me. I was astonished by the honesty. Most places would have never said a word, and I wouldn't notice until much later. Also, there was no up selling. Extremely impressed and will for sure go back, and tell others.

Laura

By Laura | 9/6/2019

Fast and friendly service.

Stephanie

By Stephanie | 9/6/2019

Very friendly and professional

anonymous

By anonymous | 9/6/2019

Friendly, helpful, knowledgeable, respectful - perfect for all my needs!

Randy

By Randy | 9/6/2019

Jason's customer service is why I chose Big O. I normally buy tire from a competitor. But Jason's help in dismounting tire and checking my wheel without any obligation to buy was what sold me.

Donna

By Donna | 9/6/2019

Every time I have car inspections, tire repairs and service needs I have been going to Big O Tire and every time it's been excellent service and reasonable prices. The only issue I had was it took two trips to get my inspection done and It would of been much better if I had been told the hours of when it would be possible to get my car inspected.

Joyce

By Joyce | 9/6/2019

The guys at Big O are very professional and courteous and have no pressure service.

Jason

By Jason | 9/6/2019

Excellent job as always

anonymous

By anonymous | 9/6/2019

used them last weekend, very good and very happy with the whole experince

Andrea

By Andrea | 9/6/2019

They do a great job but the customer service side needs work. My wife was not called to be notified about her car being finished 2 times now. One time she dropped her car off in the morning, 9am, for a oil change and was not called about her car being done. We actually called the next day to see if it was finished and they told us it was done yesterday morning. We never recieved a call. Second time was when we had her tires changed, again dropped it off in the morning a 8am and no call again. We actually called them to see if the car was finished again at 1pm because of the previous experience and again the car has been finished for a while.

anonymous

By anonymous | 9/6/2019

I purchase Big O Big Foot tires for my SVU last year. This weekend I was able to utilize the free flat repair and rotation. Thanks Barron and staff