By Cindy | 2/17/2020
Excellent service and explanations.
By Peggy U | 11/24/2023
Very friendly and and helpful
By Bob | 2/17/2020
As always- Love the service from this store!
By 417user | 11/11/2023
Always friendly, reliable, honest
By Allin | 2/10/2020
I had a recurring problem with my brakes and the team worked with me to resolve it. They were very helpful and I appreciate their patience and professionalism. Highly recommended.
By Anonymous | 11/9/2023
We had an unexpected issue come up and were on a tight schedule for a planned trip - we called early in the morning and they were able to take care of us within a matter of hours. We were very grateful
By Kellie | 2/6/2020
Staff was very helpful and friendly.
By Dena M | 11/7/2023
I was blown away by the incredible customer service it was so nice to be treated so well they truly went above and beyond the set the bar so high I will recommend big I tires to everyone I know being a female it's hard to not get taken advantage of not here
By Stephane | 1/27/2020
Fast and friendly like usual!
By Joel K | 11/1/2023
Good people, very helpful and knowledgeable. Great communication on what they are doing and pricing.
By Wayne | 1/17/2020
Jason does an excellent job at describing all issues
By MrsMavFin | 10/26/2023
I have an older Jeep, a 2015. We brought it in for service, which ended up fixing the problem temporarily. Brought it in again, more repairs and then it still wasn't working. It is curently in the shop, with the manager working to find a solution and we will not owe anything for the repairs. That is good customer servies.
By Matthew | 1/14/2020
I always wish I didn't have to spend so much on maintenance, but Big O was less expensive and with better warranties than other shops I've talked with.
By Gabby T | 10/20/2023
They got me in and out relatively fast. There were a lot of people inside and they communicated with each of us very well.
By Jeri | 1/14/2020
Good
By AP | 10/19/2023
Everybody working was very friendly and informative. They are always willing to go the extra mile for me when I come in.
By Melinda | 1/7/2020
Very friendly staff. Overall experience was excellent.
By Mary C | 10/11/2023
I had a tire emergency. Even though it was late in the day, they told me to come straight in & they’d fit me in. The people working at the Republic Road store in Springfield, Missouri are outstanding. Could not ask for better customer service anywhere!
By Doug | 1/6/2020
I came in with a flat tire close to closing time. They said don't worry, we'll stay until fixed. I really was surprised,and thankful for the offer. Good job!
By Popeye | 10/6/2023
I have utilized this location for several years. I have been treated well. I don't see why I should switch. I will continue to use the services.