Big O Tires

1417 ratings
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Location

1503 West Republic Road,
Springfield, MO 65807

Joe

By Joe | 9/6/2019

Always a great experience

AlexC

By AlexC | 6/10/2021

Very good experience. Was finished ahead of time.

James

By James | 9/6/2019

Great job, quick and easy.

Morgan

By Morgan | 6/7/2021

Jim at the counter was extremely friendly. Worked hard to get our vehicle in quickly. Went into detail on the repairs needed and let us speak to the actual mechanic to gain a better understanding of the problems. Always had good experiences at this location over the years . Great staff all around from what I can tell

Connie Thorman

By Connie Thorman | 9/6/2019

Fast, friendly. Was very pleased

ScottF

By ScottF | 6/5/2021

the staff repaired the nail hole in my tire and rotated my tires at no charge per the agreement when I purchased the tires. they did look over the entire vehicle and identified one item that needed to be done - brake fluid change. I already knew it needed to be changed, so I agreed. Price was fair and reasonable, and they got it done quickly. Did not suggest a bunch of repairs that were not needed!

Andrew

By Andrew | 9/6/2019

Repairs these days are just expensive.. but this location is convenient for me so I'll keep using it

TomW

By TomW | 6/5/2021

Wasn't rushed while talking to me about the service I needed, Called and texted when work was completed.

anonymous

By anonymous | 9/6/2019

I purchased a use BMW about a year ago and it was time for tires. I decided to go with a passenger grade tire and quickly found out that this was not the tire for this car. I had way to much roll in the turns and I was just traveling the speed limit. Moving out of the way of the junk in the road, felt dangerous. I went back to the shop to see what they would do for me. There was no problem, they let me order the tires I wanted and I just paid the difference in the tires. I don't usually return something because I don't like it but this was a feeling of safety and I was very happy that Big O Tires treated me like I am their best customer and they wanted to keep me.

ALF

By ALF | 5/28/2021

The boys are always nice and quick when I come in. I also make sure to thank them for how quickly they get my car done each time. They never put me before other people, but they always make sure that mine gets done as soon as they can. I feel like they are a good group of men and I always get good quality service from them!

Dave

By Dave | 9/6/2019

Did a good job in a timely fashion, much more personal and I believe more economical than dealers I have been to. I did have to return, though, for a minor adjustment. And I had to ask for the alignment check, but that's not why I went there. And thank goodness they didn't push a credit card - that would have been a minus for me.

Dfrost85

By Dfrost85 | 5/22/2021

Scheduling appointment was really easy. All my questions were answered, and pricing was communicated very well before hand. Helped talk me through things over the phone and came up with a plan to get the device I needed.

Andrew

By Andrew | 9/6/2019

They had the tires I wanted, at the lowest price. The service was impeccable.

TD

By TD | 5/21/2021

Amazing crew! Put customers first!

Tami

By Tami | 9/6/2019

Everyone acts like they love their jobs and really know what they're talking about. I never once thought they were trying to sell something extra that I didn't need. I wouldn't want to go anywhere else.

BigRick

By BigRick | 5/12/2021

Good price, friendly staff. Work was quick & done correctly

anonymous

By anonymous | 9/6/2019

Closest convenient and great customer service! I will definitely be going there again

Jacob S

By Jacob S | 5/7/2021

The customer service at this location is top notch and has earned me as a repeat customer. Super friendly and knowledgeable staff. I had just a routine tire rotation with a lug nut replacement. Time to complete was pretty quick and appreciated they alerted me to my lug nut swelling at my previous visit.

anonymous

By anonymous | 9/6/2019

You guys were great.You took care of my car, were friendly, I didn't feel like you were trying to take advantage of me or sell me things I didn't need.I am so impressed!

Vindictive W

By Vindictive W | 5/3/2021

Nice employees and the price was great.