By anonymous | 1/19/2020
The staffs are kind. Nice place to wait for your car.
By Na | 3/19/2024
Came in for 2 flat repairs. 1 of my tires had a nail in the sidewall and was not fixable. They set me up with a good priced tire with high mileage rating and warranty. They got me back on the road fast.
By Don | 12/26/2019
was having a tire that had a slow leak, went by the rolla mo store. they got me in right away, aired the tire up and I left. barely made it 5 blocks and the tire began leaking faster. went back, they got me in right away and patched the leak. quick, painless, and made a flat of Christmas Eve no a big deal. thanks gang.
By Brian S. | 3/8/2024
My truck is handling great, the driving proformance is awesome, the mechanics did a wonderful job. William Colson contacted me and let me know everything my truck was needing. I am extremely satisfied.
By anonymous | 12/23/2019
Dakota was very helpful and provided great customer service!
By Anonymous | 3/4/2024
Easy, helpful
By Bobbie | 12/6/2019
Like other customers, I travel about 70 miles for the free tire rotation with oil change at Rolla Big O on Thursday - ladies day. I have interacted with both Dakota Selby and Shannen Brown. I feel complete trust and confidence in these two young men to advise and guide me about maintenance and repair to my car. I live on country roads, and my car is not pampered. I cannot tell you how much I appreciate the comprehensive vehicle check and recommendations. I highly recommend Rolla, Missouri's Big O Tire Store. They have excellent customer service and car care. Big O is lucky to have Dakota and Shannen on staff. I am a loyal customer.
By Lara | 3/1/2024
Website was easy to search for tires that are compatible with vehicle and very easy to schedule appointment for installing them that worked for my schedule. Associates in the store were extremely friendly and helpful.
By Dale Pearsall | 11/21/2019
Dakota was friendly with a warm reception and expert customer service.
By Rob B. | 2/20/2024
Tyler does an excellent job communicating with me for my vehicle's service option. I appreciate his assistance.
By Connie Buckland | 11/13/2019
I use Big O in Rolla all the time for all of our vehicles. They are very good. They never treat me like a dumb woman like some places. They always thoroughly explain what needs to be done and try to find ways to help me save money. They always find a way to work me in without an appointment and still get done in a surprisingly fast amount of time. Shannon usually takes our information and the guys in the shop are incredible! I wouldn't go anywhere else.
By R c | 2/14/2024
They did an excellent job working on my rig the service writer was nice kept me informed of everything goin on the tech also stayed after hours to make sure my rig was done and in good running order I will definitely be back to finish my brake work and my oil changes and others things needed to my rig
By Dan | 11/13/2019
Very helpful and knowledgeable service. Good positive attitudes.
By JCOMM Technologies | 2/1/2024
Great staff. Excellent service.
By Travis | 11/12/2019
Friendly service
By Roadrunner | 1/24/2024
Because they made repairs to my car that Dobbs had performed. They fixed it for me and did it right the first time. I'm not going back to Dobbs.
By Tucker | 11/11/2019
Took my dually to BigOTires tonight to change the back tires on it right when the weather was starting to get bad and I pulled up and went in and was politely greeted and Dakota Shelby helped me with exactly what I needed and sent me on my way telling me it'd be done that night and it sure was. Greatly appreciate Dakota and BigOTires!!!
By Connie B | 1/12/2024
Staff always treats me with respect and does not talk down to me because I am a woman. Staff explains what is being done and communicates clearly the cost and amount of time needed to complete my repairs or maintenance needed
By Desri Robertson | 11/10/2019
Took my car in and great service!! Shannen brown is the best!! Thanks Shannen
By lsanders4387 | 1/9/2024
We walked in, no appointment, and they guys told us there was a little bit of a wait but not anything crazy. They explained to us the price and about how long it would take. We explained that there was kind of a grinding noise and asked them if they could check it out while they were mounting the tires. Went next door to steak-n-shake and had dinner and by the time we got back they were done. They explained to us what the grinding noise was and we were on our way! Mind u this was a day where there was some snow on the ground and nasty. But they got it done quick and for a very fair price. We will definitely be back!