By Roy | 9/6/2019
A very professional team that took the time to make me feel welcomed and addressed my maintenance needs. They were even willing to stay beyond closing to ensure all of my issues were addressed timely. Great experience!
By Anonymous | 9/12/2023
Got in at appointment time ,no long line at service desk, friendly and informative,pro service techs
By Megan | 9/6/2019
Very friendly and helpful staff.
By Hawkeye Girl 1 | 9/8/2023
Friendly service, quick and efficient!
By anonymous | 9/6/2019
I am moving in a few days and I needed work done on my Pickup immediately. Everywhere else in town said it would be at least a week to get me in. Big O had a full garage but was able work me in and completed the work that same day. I am extremely grateful for there understanding and there quick work to get my truck back on the road in time for our move.
By N. R | 9/8/2023
The associates also gave me a military discount. I appreciated the friendliness.
By anonymous | 9/6/2019
Hutch was VERY helpful & had excellent communication skills! A good experience!
By Michael and Lindsay | 9/2/2023
We were traveling to St. Louis, got a flat tire, and stopped at the gas station next door. We walked to Big O, and explained what happened. Bryan, at the counter, quickly sent Tyler on a special mission to help us. Tyler brought a Jack and tools to help us assess the situation. He then put the donut on for us. We drove over to Big O and we’re quickly taken care of. The whole process took less than an hour. We are so happy with the service we received and our two new tires!!! Thanks team!!!
By Joan | 9/6/2019
I appreciate all the great work done at Big O. Jeremy and Andrew are great managers. Scotty checked my car and he is the best. (No disrespect to the other great mechanics). Scotty told me my 2009 Jeep is good to go and I can take that to the bank. Thank you, Big O, for all you do.
By Sonny | 8/31/2023
I was in and out in less than 30 minutes. The place was clean and the employees were clean and polite as well as professional in their communications with me.
By anonymous | 9/6/2019
Pulled in, dropped off tire to be replaced and was out of there with new tire in 15 minutes and got all the information I asked for from they guys at the desk. They took time to answer and research some info on a new set of tires while I waited for my tire to be changed.
By MSKI12 | 8/29/2023
Customer service was spot on. Friendly mechanics and workers
By Joan | 9/6/2019
Big O always provides excellent service. Ryan ensured that I was taken care of quickly and efficiently. Alvie made sure that my car is ready for daily highway driving. Thank you!
By Douglas N | 8/28/2023
Everyone is always great, explain things well and they do an excellent service. I will always recommend Big O tire to everyone.
By Steven Hogan | 9/6/2019
Mario is a rockstar! Awesome service. Thanks Big O
By Anonymous | 8/26/2023
Was able to get a same day appointment and they got me in and out in no time, told me the cost before I drop my vehicle off, friendly and great service
By Shon | 9/6/2019
This time was a flat repair on the old "War Horse" 88 Bronco. (6 inch lift) Benny always has a smile and good humor no matter what. I keep coming back because he is there.
By AJA | 8/24/2023
The staff was very friendly and scheduling an appointment was simple. The service was completed by the stated time and I received a text once it was complete. Very simple process.
By anonymous | 9/6/2019
I appreciate the great service I get at Big O. I appreciate Ryan saving me money by pointing out that I already had something taken care of. I appreciate Jim's and Alvie's help.I know my car is in good hands and I will be back soon. Thank you.
By 21 M5C | 8/23/2023
Quick and thorough service at a great price!!