By Joan | 12/6/2019
Had a discount applied for my oil change without even having to go get my coupon out of my car which I even forgot to bring in with me or mention. Always friendly and helpful. Best place in town I've ever found for tires and service and I've lived here 20 years.
By Drew | 12/10/2023
Russ is always great to work with and always let’s me know exactly what is expected from me financially and does not pressure the sale
By Jake | 12/6/2019
On the way back from a vacation and had a flat. Called these folks up and explained we were going to be real close to closing time. They waited for us and we had them change out the 2 back tires. Whole process was quick and painless thanks to the two people on the job that night. Thanks for getting us back on the road
By Ms V.R. | 12/8/2023
I had been putting off buying a new set of tires as I had just recently moved to a new city. After having a nearly-flat tire, I asked for references . I called in the morning and was told to come in that afternoon. The work was done quickly and the price was good.
By Dennis | 12/4/2019
Russ is THE Man
By John M | 12/8/2023
Everything went well, the price was reasonable, and it is conveniently located
By Ramona (and Dustin) | 12/4/2019
I get my tires balanced and rotated here frequently. I appreciate the service quality in my last visit, especially since they found my tires were not balanced correctly in my previous visit, and made the appropriate adjustments. I no longer feel strong vibrations when driving on the highway! Thank you!
By Bella | 12/8/2023
oil change took only 30 minutes and associates were friendly, I interacted with Spencer, Zach, and Justin. was able to schedule the appointment on the morning of online, which I love
By Dan | 11/22/2019
Always great service at my location. Repeat customer. Have also gotten an opportunity to talk to the mechanics on occasion and appreciate their insight.
By Jane G. | 12/4/2023
The tire size was wrong so they had to order the correct tire and I came back later that day to finish the job.
By John | 11/13/2019
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By Staci B | 12/2/2023
Russ is the epitome of customer service! He is always kind clear concise and helpful! I’ve had two experiences with big O tires and both are exceptional which is odd for such a service… I also am in customer service and I find this location to be very kind and polite! The prices are always fair and service is always fast, a great experience!
By Ray | 11/8/2019
All good
By gwtodd | 11/29/2023
Great product, customer service and effective communication.
By Vicki | 10/31/2019
My service was completed in a reasonable amount of time and I loved having a coupon!
By Rose | 11/28/2023
Friendly service. Performed service same day.
By Randy | 10/30/2019
Thankful they take care of long time customers.
By Anonymous | 11/27/2023
Good customer service
By Cindy | 10/28/2019
Representative was friendly and efficient. Car was ready when they said it would be.
By Bo | 11/25/2023
Service great. Friendly experience. Went in for engine light and problem was discovered and fixed. Spencer was extremely helpful and very confident of the fix.