By Dan | 3/11/2020
My wife's car needed an alignment. Not only did the Big "O"� servicemen align what needed to be aligned but they rotated the tires and made sure the car was in good condition and ready to go.
By Brent C. | 1/27/2024
They were able to get the car in for an alignment and replace thermostat. Completed as expected and in the time frame communicated.
By Dave | 3/10/2020
Prompt, friendly service
By Lesa M | 1/26/2024
It's always a pleasant experience here. Employees are very through.
By Scott Finklang | 3/10/2020
warranty was honored and work was completed in timely manner
By R | 1/26/2024
They were very busy , I expected to have to wait. They did everything that was asked of them
By Sandra | 3/2/2020
Customer service staff friendly and helpful.
By Fancy | 1/17/2024
Good guys at this shop. My only request is to keep your customers in the loop, when it comes to repairs. Otherwise, this is a magnificent shop.
By Jack | 2/28/2020
I was a bit surprised when you advised you don't recommend extended mileage when synthetic oil is used but suspect you have your reasons. Some dealers (e.g. Machens Toyota) do.
By Happy Dad! | 1/16/2024
I was able to easily book my appointment on line. Drop off and pick up was easy. I received communication when the service was complete. It was simple and correct!
By George M. | 2/28/2020
Russ always takes care of me. I was in and out very quickly! Thanks!
By Ashlandtallguy | 1/16/2024
We know Russ. He helped select tires and a package to protect them. He is the best!
By Ben | 2/26/2020
Russ and his guys did a great job as usual! Thank you!
By Al M | 1/13/2024
Great service from Russ and the rest of the crew. Took care of my vehicle needs without high pressure of some places. I will be back!
By Glee | 2/22/2020
I appreciate the friendliness and honesty of the people at Big O's. They checked my tires and recommended replacing the front tires which I knew were probably bad. They could have tried to sell me back tires too as I would not have known the difference, but they said that they would be okay for a while longer. They serviced my car quickly since I had to wait. Always great service from Big O's!
By Todd I | 1/9/2024
Russ, value, attentiveness
By David | 2/21/2020
Customer for many years. I keep coming back.
By Comojdp | 1/9/2024
Ease of scheduling, prompt service and good communication.
By Marissa | 2/18/2020
Great service, kind worker's,
By Jessica Fleshman | 1/6/2024
Russ is amazing! He is so friendly. I know nothing about cars and feel stupid asking questions. He never makes me feel that way or uncomfortable! Big O tires always fits us in when we need them in a timely fashion.