Midas

"I was driving from Mpls to Chicago to pick up my son from school and take him home for the holidays. My car started to make a noise and it seemed to have a ""slipping"" in the drive. I had stopped at a Cadillac dealer in Wisconsin Dells and they told me th"

The manager is always friendly and nice, she knows her stuff and seems to be authentic while explaining services and other services that may be needed.

Had a great experience at Midas. My car was really in need of a lot of maintenance and the awesome store manager Dave Key helped me out a lot and told me everything I needed to know!! Great service. I will return again.

I have been going to this Midas shop for many years and I’ve always been treated with respect and was impressed always about their willingness to explain any problems with my car highly recommend

Wonderful prompt service with good recommendations

I had a situation with my rear brakes on my truck I was on my way out of state for work they were extremely busy but found time early in the morning to look at it get it in and get it fixed so I could be on the road at the appropriate time. I was very impressed with the way it was handled

"On the day before Thanksgiving, I had a flat tire. With my tires nearing their useful life, I asked if I could get a set of new tires that day, even though it was probably one of the busiest days for the dealer, & I didn't have an appointment. My new set o"

The Manager was incredibly thoughtful and communicative. She is a wonderful person to interact with and was very helpful in me understanding the status of my car and what they were doing. She is great!

The manager Dave and his staff are very friendly and knowledgeable. They always get the job done right!

Store manager Amber was awesome, I made a 2pm appointment-i showed up early and my truck was going into the shop before theb2pm apt time. I waited in the lobby while my vehicle was serviced -it was clean and organized, the staff was extremely fast and very friendly. I will be bringing my vehicles to this specific store from here on -good mechanics are hard to find. Thank you!

"Great service, friendly and professional staff. Were able to get me in on very short notice"

Madison East Midas truly cares about us. They see the customer as PERSON, not just a task. They let me watch the entire time they worked on my car, communicated with perfect clarity what was happening in a way I could understand, and even brought me directly into the shop to show me something under the hood of my car that they noticed! They asked me detailed questions about what could have lead to my ignition problems; they had to keep the car overnight to try and get it to reproduce the problem, but it didn't, because the day before, I had started hiding my car from a person close to me I suspected of tampering with it and causing this problem to increase their control over me. Sounds farfetched, right? But from the moment this person didn't know where my car was anymore, it hasn't had an ignition problem. I'm talking not even ONCE. So the team wasn't able to replicate the problem because it had already been resolved. So anyway, the East team is PHENOMENAL. I've been going to them since the first time I moved to Madison many years ago, and you couldn't PAY me to go to anyone else! Also, they didn't charge me a penny over the diagnosis fee, even with all the time they put in!

Always very friendly staff and great customer service

The fact that there are women working at this location who are highly knowledgeable and friendly makes it an appealing place to bring my car.

We needed brake work. Midas was able to get us in quickly and got the work done in one visit. The price was reasonable. Car is doing great. Thank you for keeping us safe.

Great customer service

"My vehicle broke down out of town. I was in a hurry to repair, without compromising my family vacation. David diagnosed the issue promptly, ordered the part and had it repaired within a day (even faster than I had imagined). Not only that, he lined me u"

All the service I was expecting was done well and on time.

Everytime I had service done I was pleased. Thanks Midas

I have always been impressed with how clearly the manager and technician explained the problem.