Big O Tires

Its not my truck anymore? Hoping that car fax removes me as owner. This vehicle was sold and retitled to another owner last fall!

Good

Wife brought car for new tires....car got home and has 3 cooper tires ...(WHICH I WANTED).and one cheap starfire thing...dont u think the guy doing the tires woulda question that?

Excellent shop fixed problems caused br different shop Very pleased

Awful experience!

I will be back.

Worst service ever. Went there for new tires on a recommendation and regret it. Paid for the tires and oil change, walk out to get in and the door handle is busted. Wasn't broken when I dropped it off. Tech says "nothing I can do about it could have happened to anyone... call the manager when she gets back from vacation in a week"�. Not only did they break the door handle no one bothered to tell me they did. Had to find out for myself when I went to drive it home. What am I gonna do for the next week? Going to cost me more now to fix their screw up. They got their money so they don't care. Told the wife, she said she is finding a new place to get her oil changed. Big O is a BIG FAILURE.

I arrived 2 and a half hours before my appointment because of the tow truck. But they got me in the minute I pulled up they took my information and I was very happy with the service they provided and there knowledge.

I've been having tranny problems since I got the car I decided to start with a tranny flush and a filter change you guys charged me for a flush then ended up just draining the fluid and putting a new filter in saying it was the same as a "flush" I recently went to have a new transmission put in my car and they told me all I needed was new fluid and a new transmission filter the mechanic informed me it was the ORIGINAL fluid and the STOCK FILTER meaning you guys drained a little if that and didn't do anything

Great experience-- I'll be back! They offered realistic advise for an old car, which I really appreciated it.

Brought my SUV in to get an axel seal replaced at 2pm, was told 2 hours till it would be done I called at 5:30pm ro see if it was done. It wasn't done but told me it would be done at 6pm si I found a ride to bring me there and it still wasn't finished. They said they are behind because they broke the tie rod but never informed me of that till I went to pick it up. Then it wasnt done because they forgot to do a transmission flush and had to do an alignment since they broke the tie rod. It's now 8:15pm and still not finished. They come to ask me as I have been waiting there since 6pm, that ask if i could bring it back or if they can keep it over night cause they broke a lug nut. First not driving with only 4 lug nuts so i had to find a ride home again and then one for me to get it the next day. Worst place ever! I give you a big zero.

Very pleased . . Thank you to MAX for an excellent customer experience

The store manager was rude. The oil change technician did not even know how to turn off/reset the oil change indicator on the vehicle's dash.

I was there for impacted snow in the front rims, which made the car shake. The person cleaned them and the car was fixed.

I will never again bring my car here. Long story short, I brought my car in for an oil change, Stephanie at the front desk was rude both times I interacted with her, and afterward my car was burning oil. I brought my car into another mechanic and turns out it had three quarts too much oil in it. They didn't even do the oil change, they just added more oil. This location has completely lost my trust and my business.

The staff was amazing

HORRIBLE PLACE! I called in made an appointment for first thing in the morning, went in for a simple tire changover , no material needed , After waiting 2 hrs they start on my vehicle they proceeded to tell me they can't lift my 3/4 ton pickup and can't get my wheels off ??? (My Walmart Jack lifts my truck fine in my garage) well after they had my truck 11 hrs (8:00AM-7:00PM) they broke my only socket to get the wheels off and on, and tell me to be careful going home! Had a bad experience last year where they told me I had to go to the store to get them new valve stems because( they were out)after they reused my old valve stems i go home and my wheel fell off shortly after I left , this is the absolute worst experience I have ever delt with in any company ever! and hope to save someone else the headaches!

Had an oil change and tires rotated. They found and told me about a bad tie-rod which I will have you fix n my next visit.

I waited an hour for them to find out where a leak was in my tire .the guy working on my truck was in the parking lot making out with his girlfriend. It took 2 hours to get a new tire put on.

Everyone is always friendly there