By anonymous | 10/22/2019
Very professional, and it did not take too long
By Ker | 4/13/2023
Dave was awesome at explaining the issues with my car and was transparent with cost.
By Nanci | 10/18/2019
I was very satisfied with the service and amount of time my oil change took. I will definitely use their services again.
By Courtney G. | 4/11/2023
I’m not really a loyalist when it comes to car service- I usually just go to the dealership. But last year I bought some tires from big O because they had the most competitive pricing and the largest selection of all season tires. Everyone I’ve encountered has been a total delight. In a world where customer service is basically dead, big O is a breath of fresh air. I keep scheduling all my maintenance here because I can work in the clean and quiet environment while I wait for my car to be serviced well. Everyone is happy to offer me a coupon if there is one available, and all the staff is so kind. Wouldn’t even consider going anywhere else.
By Wesley | 10/9/2019
I can't say enough good things about my last visit. I forget the mechanic's name, but he was incredibly helpful in telling me precisely what was wrong with my car and THEN some of what I wasn't aware of! My rear pads, rotor, and axle were replaced, my brake fluid flushed and replaced, and I was given a nice quote on all-seasonal tires which, for a while, I know I've needed. My mechanics was extremely helpful in guiding me towards the right needs and products for my car, loved my experience! Will of course return in the future!
By Mary F | 4/11/2023
Friendly, professional employees; got in right away for my appointment; and everything was explained clearly.
By anonymous | 10/4/2019
Got brakes and rotors replaced
By Lamont F. | 4/10/2023
Got me in with what I needed for my car! Good customer service, very respectful! Joshua provided excellent Services!
By Jada | 9/20/2019
The customer service was amazing. So helpful and always a smile.
By Wingledank | 4/8/2023
Josh set me up real quickly and made it simple. Friendly and helpful. My only concern was coming in on a friday afternoon my call wasn't picked up in 15 minutes, otherwise great!
By Kubah | 9/16/2019
Excellent
By Mena D | 4/8/2023
Joshua V was very friendly and professional. Great customer service.
By Maria | 9/13/2019
I like the service customer service friendly good work just the environment is great
By Estella Strickling | 4/8/2023
I like the service I thank God for Joshua he's was amazing he was very friendly very detailed very outspoken and told me everything that I need to know
By Cheryl | 9/6/2019
They were very helpful in replacing my tire in a timely manner.
By Rod S | 4/7/2023
Great people at the desk with good mechanics who care. We've been going to John for years because he always explains everything to us. What needs to be taken care of now and later and what the pricing will look like.
By Ken | 9/6/2019
Called in and asked the lady how much it was gonna be for me to have my own tires be put on the vehicle she said that it would be $15 a tire to be put on so when I got there the lady explained to me that they had a price for taking your old tires off and everything and that was a $10 charge So my bill came up to 120 something!!!!! another customer had the same problem that she quoted him the same thing!!!! I thought I should've been have got beer be able to get that quote because Fleet Farm only charge you $20 remount and balancing the tire on and that's what I told her!!!! Thanks a lot BigO Tyre
By D | 4/6/2023
Nice people 👍🏼
By Diane | 9/6/2019
I know nothing about cars, I rely on the service people to tell me the truth.
By Jamie D. | 4/6/2023
Tires are cheaper and Pat was very friendly.