Midas

"Adam and Tom's Midas have become my go to location for all of my service needs. After being lied to by McGrath Honda in Elgin about what repairs my car needed, Adam and Tom were extremely honest with me about my car, fixed the problems that were needed and"

Worked with me on pricing, very understanding of my needs. Manager arranged rides for me and was very polite

Great staff thank you for your service

I’ve been going there for years and I trust them

"Adam,Tom and crew do a great job. What I like is there honesty. They don't try to sell you on things you don't need. They do the work on all of my cars."

They never try to "up sell" me for parts or services I don't need that day but do advise of potential parts or services I may need down the road. I never feel pressured, the services are performed in a timely manner and I'm always treated courteously.

"Adam and his team are outstanding. I get greeted by first name, they know my cars and do everything they can to keep my cost low. They never try to sell me something I don't need. This is the way a repair shop should treat it's customers*"

Awesome service and the front desk is super helpful during the visit.

"I went to get an oil change. The service was good, the price was fair, the front desk attendant was friendly. The only quirk was that when I got back to my car, some of my personal items had been taken out of the glove box and placed on the passenger seat."

Very professional

Seriously - don't go to Merlins

Simply the BEST! I've been in the automotive industry for 21 years and this is the best service I have ever received. Your customer service is second to none and your pricing is very fair. Thank you Dan and Alonso! You have a customer for life!

I always get excellent friendly customer service at this location. Very efficient staff.

Friendly and helpful personnel

The oil change promotion indicated tire rotation was part of the service. This was not done nor was I given an explanation as to why it wasn't performed. Customer service was ok. I wasn't overly impressed with service and ended up paying close to what I us

I made an appt online. I dropped off the car the night before and was welcomed by Dan at the front desk. He explained the process and said he would call me in the morning after the inspection. I received a call before my scheduled appt time and everything was completed same day without any issues.

"Usually get excellent service. This time they didn't fill my tire even though I said the light is on, the light is still on a week later. Car is 2015, doesn't need tires. Had a coupon for synthetic blend oil, get 5w put in. I will probably to back but was "

I was highly satisfied because you delivered, but you promised, and that’s all really

The service was fast and good. No complaints on that end. Only complaint I had was I waited 15-20 min for me to finally be checked in as the manager was in the bathroom. So we just waited. The other employee dusky even go and get him. As a manager I don't

I felt like I was truly heard and listened to at every step. Having engine trouble is the worst because you have to leave your car with someone and hope they do their best. Well, it makes me exceedingly happy to know now I have a place that I not only trust, I actually really enjoy taking my car to. The entire staff was helpful and kind from the very start (even when I was rambling on and on about the issues I was having). They communicated with me via text, which is a HUGE benefit as I can't take phone calls while working, and also thoroughly explained everything that was happening at each step. I never felt like they were pushing a sale, but rather educating me on what really needed to be done, and what could wait. I never felt like I was just a customer, but rather it felt like I had been going there for years. So, now I have mechanic, tire sales, and all around great family-esque friends in Carpentersville - thank you for making this not only a good experience with my car, but more so leaving that good feeling that I know I was taken care of in every aspect.