Midas

231 ratings
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Location

6320 Grand Avenue,
Gurnee, IL 60031

Kendyl K.

By Kendyl K. | 8/29/2020

"The team at Gurnee Midas is polite, efficient and knowledgeable. They serviced my car quickly and all of the staff was very friendly. Great place to go!!"

Kathy R

By Kathy R | 3/19/2024

Courteous, professional, did the necessary jib and didn't try to say I needed extra work.

Kimberly M.

By Kimberly M. | 8/22/2020

"After returning to our car from a visit to Hurricane Harbor, I realized there was something very wrong with my brakes. I was an hour away from home and know little about cars, plus I had my two kids with me. I happened to pass the Midas store in my searc"

Lance

By Lance | 3/12/2024

Good customer service.

anonymous

By anonymous | 7/25/2020

I was in and out. The only thing that I was upset about was they charged me a service fee just to change my oil.

dc

By dc | 3/9/2024

The person I talked to (Josh? Jason?) was knowledgable, friendly, and empathetic to our issues. Very happy with how I was treated and how things were communicated.

anonymous

By anonymous | 6/30/2020

The guys there are very helpful and answered all my questions

Kenny B

By Kenny B | 3/2/2024

Dan and Josh are always very helpful and accommodating to my needs and when I can bring in my vehicle. Both explain things in a way I can understand not being a 'car' person. Explain the risk/concern, the fix, and costs in its entirety.

anonymous

By anonymous | 6/5/2020

Staff and Management "Two Thumbs Up!" Awesome Service.

Katie M

By Katie M | 3/1/2024

Staff was friendly and the whole visit took less than 30 minutes

anonymous

By anonymous | 5/23/2020

Josh was extremely helpful.

Ram

By Ram | 2/14/2024

Good quick service

Sam M.

By Sam M. | 3/14/2020

excellent work

Anonymous

By Anonymous | 2/12/2024

I’ve used this center for several years

Kolleen R.

By Kolleen R. | 2/14/2020

The customer service was exceptional Dan explained everything that needed to be repaired called my car Warrenty carrier ordered the parts and scheduled a loaner car for me. My car was ready for pick up when I got there the next day. The cost was reasonable

MariaL

By MariaL | 2/8/2024

Justin was great the manager on duty was great very nice guys I just didn't understand how the discount was working and I feel like I should have gotten the discount on my oil change like I asked for $70 oil change I had a coupon for but I didn't receive it

anonymous

By anonymous | 2/5/2020

Great service, prompt timing

Sh_G11!

By Sh_G11! | 2/7/2024

This Midas is always so kind and patient. I know exactly going in what is going to be done and there aren’t any doubts after! I was able to receive a courtesy car, which was amazing, especially with me not having to wait, I was able to move about the day while I trusted them with my car!

anonymous

By anonymous | 12/27/2019

Easy to schedule appt. fair pricing on work that was completed.

Pat E

By Pat E | 1/22/2024

Quick service & helpful employee.