Midas

167 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

921 NE Rice Road,
Lee's Summit, MO 64086

anonymous

By anonymous | 9/17/2020

Randy the owner was very attentive. He helped me with thr bottom line so I had enough to cover thr bottom line. Great service.

ValY

By ValY | 7/8/2022

Randall was very nice and helpful. My car was ready when they said it would be finished.

anonymous

By anonymous | 1/25/2020

Excellent customer service

Donny

By Donny | 7/5/2022

They did my oil change quickly and efficiently.

Nick S.

By Nick S. | 10/22/2019

Fast service although the original problem was not resolved until the second time I took the car to get it resolved.

Willy

By Willy | 6/29/2022

Explained what part I needed and how much it would cost with tax and everything and the days available and how long will it take

anonymous

By anonymous | 12/7/2018

Even though their was a slight miscommunication on my tire they made up for it and still got me right in the next day and I was out within 30 mins

Deb

By Deb | 6/27/2022

We take our car in for all services. Love the way the store operates. We’re always highly satisfied

Linda S.

By Linda S. | 11/10/2021

I had been told initially that my back brake and rotors needed repair. When I finally did come in for service I discovered that the diagnostic I had received was in error. In fact the front brake pad and rotors needed work. Not only that the mechanic who g

TeresaTJ

By TeresaTJ | 6/11/2022

Awesome customer service !!!!

Nick S.

By Nick S. | 10/22/2019

good work fast service seemed expensive

Elliott B.

By Elliott B. | 6/11/2022

There was a customer behind me that was very rude to my main man, Steve. Steve really apologized for me and others customers that had to hear the outburst. He really made me feel welcome.

Kelley H.

By Kelley H. | 11/5/2020

Went in for just an oil change with no tire rotation that was included with the oil change advertised on the website. I saw a counter mate with oil change pricing and pointed to the one with $29.99 on it and asked the service manager if that was the price

William J

By William J | 6/9/2022

I had recently serviced my wife's suv at Dodge dealership, who indicated I needed rear brakes replaced asap. At the time, I was only in for minor service, heading out of town and didn't have time to schedule. Checked with Midas online the following week, requested an estimate and scheduled appt...all very easy and efficient! Dropped off car and received call soon after that pads had 60% left, rotors were fine did not recommend changing out. Wow! Honesty was refreshing. Unfortunately, I didn't have any other service needed at this time...and felt bad for the time spent on the inspection. Don't worry...I'll be back to the Lees Summit location soon!

Kym M.

By Kym M. | 3/14/2020

Took vehicle in for inspection the quote to fix what it failed for was double what another in demand mechanic in the same area charged. Be careful and make sure you get other quotes on repair work before you just agree. They did get me in and out quick fo

Ryan R

By Ryan R | 5/13/2022

Very professional and fast service

Dana M.

By Dana M. | 12/17/2021

"Won't be back. Just publish a price and stick to it. I don't like the games these places play with charges. Discount this but add in all sorts of misc. nickel and dime things, and soon the discount disappears."

Danielle Z

By Danielle Z | 5/12/2022

I wish I would've brought my car here before I went to firestone and got highly screwed over. This location has always been amazing. Randall does an amazing job and other shops should learn from him. I have learned my lesson and will only take my car to Randall!!!!

Linda S.

By Linda S. | 11/28/2021

"After a mechanic sabotaged my 2007 Cadillac by draining my oil and not advising me that the oil was low, I will NEVER again seek a diagnosis or service from ANY Midas shop. And will bstoo anyone from trading there."

Rick R

By Rick R | 5/6/2022

The employee was great to work with and explained what I needed and I was in and out in less than 20 minutes.