By anonymous | 6/1/2018
Thy did not rotate my tiers.
By anonymous | 11/22/2018
The gentleman got me in at 800am, diagnosed in 30 minutes, had to wait for parts for it to be delivered, and got me out by noon. He explained what looked like had happened, but said only one side rotor needed to be replaced other wasn't too be but we decided it was best to replace both at the same time. Then he asked about my ride with the tires I had. Asked if it felt rough, I said yes, then he told me I had high performance police tires on it was why, and suggested that I get them replaced.
By anonymous | 10/17/2017
It was ok they failed to tell me I need brake service in the front
By anonymous | 11/22/2018
Great Service customers always first!
By Philip A. | 10/13/2018
"My problems are still there. Mr. TOM, the Manager is not up to the level. He is not responsible"
By Alfred M. | 11/20/2018
"The Manager Rich went above and beyond patient, listened to me and made needed suggestion and gave me 5-star service at a reasonable price. I left there feeling good about my experience and will definitely favorably tell my friends about your place and I p"
By Arthur H. | 8/26/2018
"The check Engine Light , It stayed off for a couple of days and went back on so you really did not solve the issue. You need to make this right with my wife , you charged her for something that really did fix the issue. Time to step up and call her and rea"
By Alfred M. | 11/18/2018
Rich was great! 5-star customer service. #AWESOME
By Shannon M. | 5/28/2017
"I've been bring my Toyota Camry to the Waukegan location for years. Up until recently, I had no issues. I brought my car in to diagnose a grinding sound and check my brakes that were squeaking. I came in around 4pm after checking my car, they couldn't figu"
By anonymous | 10/2/2018
Great they had to replace clamps rusted they save the day
By Marsha M. | 3/9/2022
A light showed on my dash board. Went to Autozone and Angels and was told that my battery and alternator was fine. Alternator meter read passing at each place. Took it to Midas and was told it was my alternator. Midas replaced the alternator however the da
By anonymous | 10/1/2018
Yes service was good so far
By Lori B. | 4/5/2021
Cost me $74 for oil change and tire rotation...was told I couldn't use my coupon because I received a tire rotation... I WONT EVER GO BACK AGAIN
By Kristina W. | 9/28/2018
Just wanted to say thank you for your hard work and explaining everything that was wrong with my vehicle and fixing it. You guys did great..I will be back for more fixing
By Victor K. | 1/4/2021
"Received flyer that states oil change for $18, charged me almost $10 tax.. I've been customer there for some time and they do this. "
By anonymous | 9/24/2018
Great service again. I continue to use Waukeegan Midas for all of my auto service needs. Tom and Rich and their team has always give above and beyond!Thanks
By anonymous | 7/23/2019
I did an oil change and vehicle inspection. Their visual inspection of brake pads passed but in 1 week I had issue with brake. When I asked them, they told its not possible to say the status of brake pad in visual inspection. But everyone knows brake pad can be visually inspected. And ended by changing the brake pad and rotor.
By Barbara B. | 9/19/2018
"Very pleased with my service and visit, will recommend Midas to others.Thanks "
By anonymous | 7/23/2019
Do not trust your vehicle with Midas. I did an oil change and vehicle inspection. Their visual inspection of brake pads passed but in 1 week I had issue with brake. When I asked them, they told its not possible to say the status of brake pad in visual inspection. But everyone knows brake pad can be visually inspected.
By Davelle F. | 9/6/2018
Excellent service

