Big O Tires

Wasn't very please, I wouldn't recomend going there. No help at all my car had the same issue afterwards. Got to have a refund.

Really to long to explain particulars but here's the jist two different cars both are serviced for things not involving brakes :one for an oil leak one for a flat tire. Then both cars leave the big o lot and both display immediately with brake problems . Yes we were dumb let them fix one car we are taking the second to s and s tire. I would not send my worst enemy to this store

Strike three you're out. Purchased nine tires in August of 2017. Three different occurrences at two different Big O shops and poor outcomes. Out of nowhere a coolant leak while being jacked up at Big O. Second; tires rotated wrong pattern and the car was pulling terribly so I rotated them correctly myself. Third my daughter blew two tires simultaneously from tire sidewall failures and Big O would not honor a warranty claim. Taking future business elsewhere. Walmart would be better for prices and service.

Whoever replaced the tire must have dragged the old tire across the trunk leaving very large and very noticeable scratch marks. Nothing was said about it to me when I picked my car up and only noticed them when I got home. They must have seen that they did it but chose not to acknowledge they damaged my car while working on it.

I've never been treated more rudely. The social skills of your employees are atrocious. When I told the receptionist that business would double if she worked in the nude, she told me to go F*** off.

STAY with your vehicle! First time there handicapped placards were stolen. They called and I gave them second chance. Return for oil change and rotation. They would not rotate. Third time back, oil change and rotation, they put in wrong oil! They tried to make it look like they were doing right thing by telling me they would change it, BUT at first they denied. THEN did not want to change filter and the icing on the cake...called and used generic oil! They say they use Valvoline, do not expect them to! Keep your eyes on them at all times, or go to who you can trust!

Do not buy a warranty on tires or tow packages they do not fullfill there obligations it's a RIP off

One of the employees at this location stole property out of my car. I filed a police report, but unlikely anything will happen. The manager covered for the employees as well. Terrible place.

I came for oil change, air check, and if any other things need to be done. I found no air in tire, later I went to Speedy and added air. I did not get any report what they did. In toyota, when I go oil change, they check everything and report me good or bad.

Tried to ripoff my wife while I was out of town. There for dead battery. Wanted to sell her over priced alternator and told her in person and me over phone her A/C compressor was locked up. 6 weeks later and cooling just fine. Ripoff stay away.

Came into the store around 4pm because I had a tire with a nail in it. Granted, I did not have an appointment, but I was told that I could not be helped that day. Went to a competitor's store, and they removed my tire and put on the spare, but told me I needed to take the tire back to Big O since it was a Big O tire. I brought the tire back, it was fixed the next day, but upon picking up the tire around 4pm, was told they could not put the tire back on the car, and so I returned to the competitor's store to have the tire put back on. Additionally, there was a charge for fixing the tire despite the fact that it was a 1 year old Big O brand tire under a 3 year warranty.