Big O Tires

605 ratings
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Location

141 W Lowry Ln,
Lexington, KY 40503

Julie W

By Julie W | 9/6/2019

The gentleman who waited on me was very thorough and helped me find the best price for the services I needed.

Michelle

By Michelle | 9/6/2019

everyone was very helpful and professsional with their quality of service.

Penny

By Penny | 9/6/2019

Problems with breaks that were installed. Squeeling sound. After two trips they replaced the breaks. Jason lead mechanic worked to make it right

Darren

By Darren | 9/6/2019

Balance and rotation was done promptly, no long wait time. Other recommendations made.

Heather

By Heather | 9/6/2019

Overall, good experience and fair prices. I do recommend you to friends, etc. I also like Mike, who is there on Saturdays. He is pleasant and personable.

Bill

By Bill | 9/6/2019

Issues with TPM that was installed. Taking car back to have it resolved

Tobin

By Tobin | 9/6/2019

Service and customer service excellent. Price of parts and service are high. I'm sure that's with all auto repair services but it does not ease the pain of repairs.

Joseph

By Joseph | 9/6/2019

good experience. I will be back. Just wish you could accommodate my rv.

Rutledge

By Rutledge | 9/6/2019

I appreciate Manager Jeff. He replaced two broken bolts on my car ' wheel, when rotating the tires, at no additional cost. I've had good service here for several years now. Thank you.

Darren

By Darren | 9/6/2019

Weekend appointment was moved up to finish quicker. Convenient drop off and pick up.

Molly

By Molly | 9/6/2019

I came for an oil change service and was satisfied with the service. The only negative is that the process took over an hour but I was given a gift card for my wait.

David

By David | 9/6/2019

Good experience, service and was in a timely manor. Will go back for other service.

Nora

By Nora | 9/6/2019

Nope.

Mark

By Mark | 9/6/2019

Very good service. Only disappointment was that you did not have the tire that your web site recommended.

Joanne

By Joanne | 9/6/2019

I was greeted as soon as I walked in the door and my alignment was done very quickly even though I didn't have an appointment. As far as I know, it was done well, but I'm not qualified to evaluate that. The only problem I had was that I specifically asked that air be added to the tires because the light had come on when the weather got colder, and apparently that was not done. When I got into the car the light was still on. I told the guy at the desk and he said it would go off after I drove the car a little, but that didn't happen so I had to come back the next day to have air added. This is the third time that I have had to ask more than once to have the air checked. I would think that would be a simple thing to do for any cars you service. Other than that I have been happy with Big O Tires.

Peggy

By Peggy | 9/6/2019

Customer Service is a top priority. Competitive prices, timely service and friendly staff make quite an enjoyable experience.

Stan

By Stan | 9/6/2019

Was pleased with everything except when I got home noticed greasy finger prints around egnition start button and on dash area... also noticed one very low tire ..20psi... does not appear tire pressure was check even though tires were rotated!!!

Nigel Maupin

By Nigel Maupin | 9/6/2019

Needed more work done but they were short on mechanics so my concerns with my vehicle were not looked at

Celena

By Celena | 9/6/2019

The guy at the counter was very friendly and helpful. I came in for an oil change and concern over a sound that I had been hearing that was coming from my vehicle. They changed my oil for a good price but there was no resolution on the sound I heard. Wish that could have been resolved but overall good experience.

Julie W

By Julie W | 9/6/2019

The gentleman who waited on me was very thorough and helped me find the best price for the services I needed.