Big O Tires

605 ratings
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Location

141 W Lowry Ln,
Lexington, KY 40503

Crystal

By Crystal | 9/6/2019

Came in to have a flat fixed and everything went smoothly and the staff were on top of everything and so friendly!

Sheila

By Sheila | 9/6/2019

Very nice people. I didn't feel talked down to like I have at some auto shops. Good experience overall. Tires are doing great, no problems.

Jennifer

By Jennifer | 9/6/2019

I have had 2 wonderful experiences. Both of the times my tire was losing air and both were plugged in a timely matter. Nice waiting area and very friendly staff

Frank

By Frank | 9/6/2019

Everyone is efficient in getting the work done. During the service a screw was found in one of the tires and had to be patched

Brice

By Brice | 9/6/2019

My "maintenance required" light is still lit up on my dashboard. It usually is reset after an oil change. Could there be something else keeping it on? Just wondering. BF

Ben

By Ben | 9/6/2019

Dylan called me the morning after i made my online appt. Confirmed everything. Got me in and out in less then an hour. Nice job.

James

By James | 9/6/2019

Mike has always been the guy I go to. He is extremely helpful, knows my vehicle, shoots me straight, and remembers past conversations. That's why I keep coming back.

Chelsea

By Chelsea | 9/6/2019

This was my first time here! They were very helping and got me in and out! I will use them every time from now on!!!

Colleen

By Colleen | 9/6/2019

I've been going to this garage for several years. The staff is friendly and helpful. I trust Big-O-Tires to work on my car and always have a good experience there!

Kiara

By Kiara | 9/6/2019

Great service .. The staff was amazing! Loved the great deal I got on my oil change .. They got me in and out in no time!

Joseph

By Joseph | 9/6/2019

Had a problem with my tire and the manager took good care of it so I am now a regular customer of Big o tires because of his excellent customer service.

Wilma

By Wilma | 9/6/2019

I had my oil changed and it was done very quickly!! The waiting area was very nice and had CABLE tv! I will definitely go back!!

R William

By R William | 9/6/2019

The crew did as I asked in short order. They repaired a faulty tire pressure sensor, and rotated all four wheels, which successfully eliminated a vibration in the steering. Good job!

Meg

By Meg | 9/6/2019

Great service! I went on Saturday morning, after I saw how well they treated an employee of mine. I was impressed. Will definitely recommend to others!

Frank

By Frank | 9/6/2019

The manager, Jeff, corrected a problem for me and got it done quickly and efficiently. I use this Big O location for all of my service work because they are reliable

Kevin

By Kevin | 9/6/2019

I was in for a patch job. I was in and out quickly. They even reset the low tire pressure indicator on dashboard without being asked.

Tanesha

By Tanesha | 9/6/2019

This was my first time ever going to big ol tires and I will definitely return in the future. I have been referring all of my family and friends. Thanks so much.

Aftab

By Aftab | 9/6/2019

What a stellar customer service, from the most courteous sales staff n Manager. I give them a five star rating only because higher was not an option

Chris

By Chris | 9/6/2019

I've been coming to Big O since they were NTB - for over 15 years. Great guys, good service. I have recommended them to my family and they bring their cars in also.

Mindy

By Mindy | 9/6/2019

A much better and faster experience than when it was NTB. I would be there a couple hours with an appointment just to get an oil change.