Big O Tires

605 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

141 W Lowry Ln,
Lexington, KY 40503

Gordon

By Gordon | 2/12/2020

SERVICE WAS QUICK AND SATISFACTORLY

lindsay b

By lindsay b | 6/5/2020

the staff was nice, it was quick, and cheap.

Angie

By Angie | 1/29/2020

Always helpful and very nice. Justin is very professional and kind.

Toni

By Toni | 4/2/2020

Everyone is just fantastic. I have been a customer since 2008! I am treated like a special customer and not a number. They are wonderful gentlemen!

Tracy

By Tracy | 1/22/2020

When I arrived at the store I asked for the manager, Jeff ( I think, don't have his business card in front of me). Honestly I was a bit leary because of the service I have received over the years from other companies. Telling me I needed things I didn't or saying they did something and didn't (I marked my tires once to see if this place actually did what they said and no they did not) so I told him this was a trust issue for me and word of mouth does travel. He was great!! He explained everything, he did not make me feel like I was a pain. So anyway I went in needing my brakes done and I did get a new battery as well, it was needed, and I'll be back for more services. I actually took them some donuts back once they were done with my car. My car has a home now! Great, honest service!!

Vanessa

By Vanessa | 3/30/2020

Great service!

Rob

By Rob | 1/21/2020

Hi John, The service that I received at Big O was excellent! Great group of guys there that are friendly and want to help you and not take you for your $$$. I had a left wheel bearing that will need replaced soon and I asked if I should have both replaced and he said no just the one because the other bearing may never wear out. That mean't alot to me that he was that honest and sincerely looking out for me. I will definitely be back in soon for the bearing and will continue to visit for tires or any other needs! Thanks so much, Rob Fridley

Henry

By Henry | 3/20/2020

Justin and Ronnie..the best

Tena

By Tena | 1/14/2020

This is the only place I go for an oil change. I will be going back in a couple weeks to get 2 new tires for my car. I really like that everyone there is very friendly, it's always clean, and they are always quick!

Earl

By Earl | 3/16/2020

Big O did this time and has always done a great job servicing my vehicles. They are very friendly and professional.

John

By John | 1/14/2020

2

Clinton

By Clinton | 3/11/2020

the service fast and quick

Brad

By Brad | 1/8/2020

Waiting area was extremely warm.

Russ

By Russ | 3/5/2020

excellent service, I will have BIG O take care of my auto needs

Joe

By Joe | 1/6/2020

We have always had the best service at Big O and definitely will continue to go there!

Hossam

By Hossam | 3/5/2020

Great service

Kenneth Drake

By Kenneth Drake | 1/3/2020

There was one guy that must have been having a bad day, because he wasn't too excited to be there. To be fair, it was New Year's Eve though. Everyone else is always amazing! For Question 3...I don't want to be hounded by those options. I hope that leaving these blank doesn't reflect poorly on the store.

Tarter

By Tarter | 3/5/2020

I have been coming here for years and have never been disappointed. They are friendly, easy to deal with, and have good service and fair prices. (The coffee is not too bad either.)

Ricky

By Ricky | 1/1/2020

Excellent Store with great customer service gave all highest marks on the review but unsure if that's a 1 or 5 for worst to best so am assuming a 5 means excellent

Jim

By Jim | 3/3/2020

Mike & Justin are the best. I am really pleased with the service and my tire purchase.