Big O Tires

605 ratings
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Location

141 W Lowry Ln,
Lexington, KY 40503

Brooke

By Brooke | 9/6/2019

Absolutely outstanding customer service!

Terry

By Terry | 9/6/2019

I'm sure Big O has a routine/system and it works but as I was sitting in the waiting area, I could see my vehicle being tended to. I couldn't help but notice that 1 guy checked the air filter then went on to another vehicle. Then another guy came along, jacked it up then disappeared, then finally a 3rd tech. came along and did the rest of the work. I'm not upset and I'll be returning but, I was thinking, "Why doesn't someone take charge and just get it done?"� Thanks.

Syd

By Syd | 9/6/2019

Mike is the best!!!!

Chris

By Chris | 9/6/2019

Great place great service except I did not get my little sticker on the window for the oil change but they took me in right before close which they didn't need to, great experience though

Virginia

By Virginia | 9/6/2019

Quick, value and respectful.

James

By James | 9/6/2019

Great service, great prices. I have 4 vehicles and I bring all of them to Big O for service. I haven't been disappointed once. They have been great about getting me in (even on short notice) and work is always done quickly and to my satisfaction.

Nancy

By Nancy | 9/6/2019

Always helpful, pleasant, knowledgeable

Kenneth

By Kenneth | 9/6/2019

I went by to get an oil change , I could tell they were busy; but I loved the fact that they estimated a time and they way over delivered on the time I waited as well as the service!! Once again, I was delighted!! Thanks guys, you're Awesome!!!

Syd

By Syd | 9/6/2019

Mike and Ron are amazing.!!!

Elizabeth

By Elizabeth | 9/6/2019

Quick and efficient. I, made an appointment but when I got there they were very busy so I was concerned I would have to wait. Appointment was at 3:00 got there at 5 till and they were working on the car by a few minutes after 3:00pm.

Tracy

By Tracy | 9/6/2019

Everything went great!!

John

By John | 9/6/2019

Outstanding attention and service from Eric, Jeff and the rest of the staff. Went in knowing I needed two tires but expected pressure from the store to get four. Eric asked me questions about my driving habits, how long I was planning to keep the car, questions that I had never been asked at a tire store. To my pleasant surprise Eric told me I only needed two tires, that I could squeeze a few thousand out of the other two! I bought four, but that was my decision. Will definitely be back!

Aftab

By Aftab | 9/6/2019

Awesome fast service

Barbara

By Barbara | 9/6/2019

Normally I dread having to take the car to the shop. However, my experience this time around was great. They had my car ready in less time than they told me it would take and everyone was courteous and kind. Won't hesitate to take my car back for it's next oil change. Highly recommend.

Jarrod

By Jarrod | 9/6/2019

Reasonable rates and honest employees

Danielle

By Danielle | 9/6/2019

I called and went to three different shops and they all have me the run around and wouldn't make me a priority. I called Big O tires and they got me right in and took great cAre of my vehicle. Super pleasant people working there as well.

Frank

By Frank | 9/6/2019

GREAT JOB "�.KEEP IT UP

Tim

By Tim | 9/6/2019

Great experience

Adam

By Adam | 9/6/2019

Thanks for your great service.

Travis

By Travis | 9/6/2019

Great overall experience.