Big O Tires

605 ratings
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Location

141 W Lowry Ln,
Lexington, KY 40503

Max

By Max | 9/6/2019

good quick service

Justin

By Justin | 9/6/2019

Great customer service!

Ken Disponett

By Ken Disponett | 9/6/2019

Professional, customer oriented

Long

By Long | 9/6/2019

It was great!

Gaile

By Gaile | 9/6/2019

I took my car in for an oil change last week. Over the weekend I noticed leak spots on my driveway when I have never had a leak before even though my car is old. I took it back today to see if something maybe wasn't tight enough only to find the gasket on the plug had deteriorated. They replaced it at no charge. I will go back in the future for mor oil changes. Thanks Excellent service

Russ

By Russ | 9/6/2019

Very good service

Tanya

By Tanya | 9/6/2019

I needed a tire patched. I was really reluctant to take it in because I've experienced service centers trying to sell me work I did not need. This was not experience this time. They took care of my tire and were very kind in the process.

Becky

By Becky | 9/6/2019

Terrific store personnel

Rob

By Rob | 9/6/2019

Was given a free oil change due to oil plug being cross threaded. Spoke with Jeff and he apologized and offered me a complimentary oil change and to fix the plug. Service was excellent and I am very pleased with the service that I received.

Susan

By Susan | 9/6/2019

I drove from the opposite end of town to deal with Big O tires based on their fantastic customer reviews. I was not disappointed. Finding a replacement tire to match the size and tread of the remaining tire required a big search but they found one , and at a lower price than the dealership. Worth the drive even if you live across town.

Tricare

By Tricare | 9/6/2019

John Ault was very professional and very helpful on my first visit/use of your Lexington, Ky location. I would recommend him to be a good candidate for location manager. I plan on working with this location for my company's fleet service needs. Thank you

David Pickett

By David Pickett | 9/6/2019

I thought I needed only one tire, but in reality needed two. Salesman helped me understand that by going carefully over all four of my existing tires. In one respect I was lucky that the grade of tire I had in mind was not in stock at that location. The upgrade led me to a much more satisfactory new level. The two tires I bought are the best I remember ever getting. Those particular Goodyear tires are much quieter and softer-riding than I usually have gotten. I'm really pleased with the result. Everyone at the store was helpful and friendly -- just like we expect in Lexington, a friendly town.

Morgan

By Morgan | 9/6/2019

The gentlemen at my local Lexington Big O Tires are always helpful and efficient. As a recent graduate they are sensitive to my strict budget and always work with me to get the best deal. They are informative and helpful.

Toni

By Toni | 9/6/2019

I have known Mike Antrobus for years. He is very professional and a joy. I just met Jeff for the first time and he was very kind and professional as well. They were just great. Thanks guys:)!

Alfred

By Alfred | 9/6/2019

Thanks for the great service you provided when I came in ten days ago with a puncture, and found that there was no key for the lug locks anywhere in the car. Your crew was especially courteous and patient while I tried to get a key, and ultimately solved the problem (breaking the lug bolt) without damaging the wheel. Incidentally, I fussed at Greenes for sending the car out without a key after a tire rotation, and they replaced the other three lugs (without locks) Again thanks Fred Alfred HANSEN

Steve

By Steve | 9/6/2019

Jeff Warren helped me and he was great. Kept me informed throughout the day on the progress of the work. I bought a set of General Tire ATX tires. They are have performed great and are well balanced. I'll be back.

Melba

By Melba | 9/6/2019

Big "O" (an NTB affiliate). Mike, Justin...all of the guys at Big O are very considerate and detailed. They really encourage your trust in them and their confidence. I promote them with all of my friends.

Jane Daniels

By Jane Daniels | 9/6/2019

Great place to have your vehicle serviced. Mike is a very professional service writer. I will definitely return to this location! This is not the first time we have been here, every time is always plesant!

Abbey

By Abbey | 9/6/2019

Never pushy. Good prices. They are always very friendly and efficient, and tell me what I need, but do not come across as salesy or pushy. Very appreciated. I only go here because of this.

Kenneth

By Kenneth | 9/6/2019

The guys at Big O are always very prompt and courteous!! They always get the work completed correctly and they never try those high pressure sales techniques some other places use . Thanks guys , keep up the great work!!!