Big O Tires

good quick service

Great customer service!

Professional, customer oriented

It was great!

I took my car in for an oil change last week. Over the weekend I noticed leak spots on my driveway when I have never had a leak before even though my car is old. I took it back today to see if something maybe wasn't tight enough only to find the gasket on the plug had deteriorated. They replaced it at no charge. I will go back in the future for mor oil changes. Thanks Excellent service

Very good service

I needed a tire patched. I was really reluctant to take it in because I've experienced service centers trying to sell me work I did not need. This was not experience this time. They took care of my tire and were very kind in the process.

Terrific store personnel

Was given a free oil change due to oil plug being cross threaded. Spoke with Jeff and he apologized and offered me a complimentary oil change and to fix the plug. Service was excellent and I am very pleased with the service that I received.

I drove from the opposite end of town to deal with Big O tires based on their fantastic customer reviews. I was not disappointed. Finding a replacement tire to match the size and tread of the remaining tire required a big search but they found one , and at a lower price than the dealership. Worth the drive even if you live across town.

John Ault was very professional and very helpful on my first visit/use of your Lexington, Ky location. I would recommend him to be a good candidate for location manager. I plan on working with this location for my company's fleet service needs. Thank you

I thought I needed only one tire, but in reality needed two. Salesman helped me understand that by going carefully over all four of my existing tires. In one respect I was lucky that the grade of tire I had in mind was not in stock at that location. The upgrade led me to a much more satisfactory new level. The two tires I bought are the best I remember ever getting. Those particular Goodyear tires are much quieter and softer-riding than I usually have gotten. I'm really pleased with the result. Everyone at the store was helpful and friendly -- just like we expect in Lexington, a friendly town.

The gentlemen at my local Lexington Big O Tires are always helpful and efficient. As a recent graduate they are sensitive to my strict budget and always work with me to get the best deal. They are informative and helpful.

I have known Mike Antrobus for years. He is very professional and a joy. I just met Jeff for the first time and he was very kind and professional as well. They were just great. Thanks guys:)!

Thanks for the great service you provided when I came in ten days ago with a puncture, and found that there was no key for the lug locks anywhere in the car. Your crew was especially courteous and patient while I tried to get a key, and ultimately solved the problem (breaking the lug bolt) without damaging the wheel. Incidentally, I fussed at Greenes for sending the car out without a key after a tire rotation, and they replaced the other three lugs (without locks) Again thanks Fred Alfred HANSEN

Jeff Warren helped me and he was great. Kept me informed throughout the day on the progress of the work. I bought a set of General Tire ATX tires. They are have performed great and are well balanced. I'll be back.

Big "O" (an NTB affiliate). Mike, Justin...all of the guys at Big O are very considerate and detailed. They really encourage your trust in them and their confidence. I promote them with all of my friends.

Great place to have your vehicle serviced. Mike is a very professional service writer. I will definitely return to this location! This is not the first time we have been here, every time is always plesant!

Never pushy. Good prices. They are always very friendly and efficient, and tell me what I need, but do not come across as salesy or pushy. Very appreciated. I only go here because of this.

The guys at Big O are always very prompt and courteous!! They always get the work completed correctly and they never try those high pressure sales techniques some other places use . Thanks guys , keep up the great work!!!