Big O Tires

Thanks to the courtesy and professionalism of the staff during my visit this morning. Discovered dangerous damage to my tire and recommended that I replace rather than plug it. Offered the purchase of a used tire rather than replacing all four (4WD vehicle) saving me considerable $. I will definitely be back when my tires need to be replaced.

great job

The team at this store are fantastic. I really enjoy their customer service, attention to detail, and overall patience. I do not know much about cars, and the team was able to thoroughly explain and walk me through the process of purchasing new tires. Highly recommend this store!

Nice people

Helped me out free of charge for a screw in a tire. Since they were the only ones who gave me it for free I bought tires there and I am more than satisfied with my buy. Buying the TPP is a great bargain and pays for itself down the road

Good job

Awesome experience. I am so happy and relieved to have good tires on my truck. Staff was very patient with me as I am very indecisive. Plenty of staff so I did not have to wait long. Staff was able to answer my many questions. Thank you. I liked being able to discuss options with technician as well. Sort of like talking about the menu with a chef at a nice place for dinner.

Nice service.

I love Big O Tires. My family members love the staff as well. The staff stand behind their work, their confidence and their ability to maintain a loving and positive relationship with tbe clients. Vanessa Smothers

John and the staff really helped me out and I appreciate them so much. I'm not from the area and was just driving thru on a mini break and had tire issues. Even though they close at 7 and I got there at like 645 they changed all tires and got me back in the road by 730. Amazing folks! Thanks for staying past your closing.

I went in knowing I had neglected my vehicle needs for a long time an was overdue for all services.Jeff an staff,Mike an Eric especially took excellent care of my needs professional an were super courteous.I'll confidently recommend these folks service to anyone I come across,they took a stressful situation an flipped it to "problem solved" efficiently.Keep up the great work!! Thanks Big O!!

Nick and his team did an excellent job in diagnosing and then correcting my SUV's problem. Big O Tires on Lowry Lane in Lexington KY is definitely the "go to" automotive maintenance and repair store.

The tires I wanted were not in stock but a slightly lower grade ones were fine with me. The price was good and they checked other tires and repaired another one with a nail on it free of charge. I also got a warranty leaflet after I wanted to write down the details. Overall the service was great.

Great service!

My service associate, Mike Antrobus, was very friendly, courteous, and professional. He explained clearly how the service (axle assembly) was to be done and the current condition of our car. He also brought my attention to the fact that it was a safety item. I am very pleased with the service.

Stopped by the store to have a tire repaired. Upon entering the store I was greeted by store staff they were friendly and professional and inquired how they could help me. While repairing my tire they checked on me and gave me updates as to when my car would be ready. Outstanding job by the store staff I was really impressed by their professionalism. I will definitely be back to buy tires from them and recommend them to by family and friends. Thank you for the quality service! James M. Welsh

I had small leak in a tire and was in a hurry to go out of town for the day. I stopped by my Big O and they got my vehicle in right away. I was on my way in a 1/2 hour. Great job! Thanks!

Needed a couple of tires so after researching a few places decided to give this place a try. Customer service was above and beyond, guys were so friendly and I'm definitely going to make this my go to place from now on. A++

Had a staple in a tire. It ended up to be no big deal and did not need a patch. They checked all this carefully and removed the staple with no charge at all. Good service!

My family and I were loaded up to go on a camping trip when we noticed a bolt in one of our big foot big o tires which we purchased the road hazard on. I called and talked to Nick we arrived and they took our truck back immediately and had us back on the road within 30 minuets! Best customer service!!! Thank you guys so much for taking care of everything!