Want to write your own reviews?
Download our SurveyMini App.
By Ben | 9/6/2019
Great service!
By Janet | 9/6/2019
Great experience buying new tires.
By James | 9/6/2019
Was great
By Doug | 9/6/2019
Great job and very happy.
By Sherry | 9/6/2019
Great service!
By Gordon | 9/6/2019
Tire rotation was quickly done.
By Gene | 9/6/2019
Great service
By Bert | 9/6/2019
Great service and competitive pricing.
By Dietra | 9/6/2019
Excellent service
By Kelsey | 9/6/2019
Great service and customer service.
By Agulair | 9/6/2019
Was great
By Mike | 9/6/2019
excellent service and very fast
By Cary Plummer | 9/6/2019
Great service!
By Judy | 9/6/2019
Professional experience.
By Traci | 9/6/2019
I have been very impressed with the professionalism and customer service at this Big O location. These employees have been incredibly courteous, appear to know my name, my vehicle and treat me as if I'm their number one customer. From the free air in my tire, to advising me on whether or not I need new brake pads yet, helping me decide when to replace my tires based on wear...I always leave the store feeling like I've been helped, not "sold" a product I maybe didnt need.
By Neville | 9/6/2019
Great service
By Ambur caskey | 9/6/2019
I just want to personally thank Justin Hiler for his kindness! Greatest customer service I've ever received before when having car related issues! I will be returning for tires in the future! I will also be recommending big o tires in Lowry lane to my friends! Thank you guys for the FAST and friendly service! You all are amazing!
By John | 9/6/2019
Good people!
By Penny Smith | 9/6/2019
I am originally from Colorado and found that I had needed to purchase some new tires for my trip back home. When I came in I spoke with Justin Hiler. We had decided on a particular set of tires which he had given me a quote on, however, he did not have those in his store. He contacted his warehouse, confirmed they were in stock and placed a request for them to be sent to the store that day. It would be a 5 hour wait. I showed back up at the allotted time. Justin called the warehouse to see wnat the ETA would be. He came back to tell me that an error had occurred and the tires would not be available until Monday, three days later. Instead of making excuses as to why the tires didn't make it, he set out to find a solution to the problem. He apologized profusely for the error, even though he was NOT the one who made the error. Not more than 30 minutes later, I drove off with an upgraded set of tires for the original price I was quoted. He was professional, courteous and most importantly apologized for the inconvenience noting that my time is as important as theirs. This is a business that I will continue to frequent back home in Colorado due to this individual's actions. When back in Kentucky, if I need any type of service on my vehicle I will go back. Justin, thank you for not only the amazing service, but for no excuses.....just action. Exactly the way a GOOD business should be ran.
By James | 9/6/2019
Was great
