By Melissa | 12/9/2019
Always get great service and now my car is running perfect.
By Christa E. | 3/4/2021
William and Raymond are always super friendly! They always take the time to explain needed work to my understanding. I have to pre-plan service and maintenance costs and William took the extra time today to tell me when those are due and a guesstimated price. I always recommend this location of Big O to my friends because they are trustworthy and good at what they do.
By anonymous | 12/5/2019
Raymond did a great job getting everything set up for us.
By DickM | 2/16/2021
Changed the oil, oil filter checked the fluids, tire rotation and brake inspection. Could not have been a better experience.
By Donald | 12/5/2019
Raymond did an awesome job getting everything set up and ready for when we arrived.
By Roy W | 2/12/2021
I had a concern with a tire that was under warranty. An associate Raymond told me what the concern was and had a replacement tire for me the same day. Two other associates a Chrystal and William also interacted with me. This let me know that I was a valued customer and if one associate was busy another may be free to assist me if I had any questions.
By anonymous | 11/28/2019
Big O in Shelbyville is my most trusted auto care facility. Can always count on prompt, courtesy and trusting service.
By JamesH | 2/12/2021
The Shelbyville location has the best staff I have ever dealt with. They are helpful and very friendly. The work theybdonis always top notch.
By Bill | 11/27/2019
Always courteous service, trustworthy and knowledgeable. Great group of employees.
By anonymous | 2/12/2021
Always great service, communication and results with Shelbyville Big-O.
By Betty | 11/21/2019
Greeted when I walked in the door. Very friendly and knowledgeable staff.
By Ollie D | 2/8/2021
Everybody is very friendly and helpful. They answer any and all of my questions. I always know I will get a great job. They will have my business as long as I am here.
By anonymous | 11/18/2019
Five stars as always!!!
By vsol | 2/6/2021
Everyone I talked to whether on the phone or in person was so kind. We added an oil change at the last minute and they were super gracious about it, didn't even give a hint that it might be an inconvenience. After identifying the issue with my car’s breaks they let us know that it may take longer than usual to finish the job as they had to get parts from Middletown but our car was done within an hour and a half of that conversation.
By anonymous | 11/17/2019
Fantastic, prompt service. However a bit on the pricier side!
By Bob w | 2/5/2021
Very good service. Friendly people
By Jane | 10/28/2019
Very dependable! Also very honest!
By KR | 1/26/2021
Crystal was very helpful & great attitude.
By Tina | 10/26/2019
I bring my car here because I feel that the staff is friendly, honest, and professional. I appreciate their timeliness and attention to customer's schedules.
By Bill S. | 1/25/2021
Excellent service and the man who waited on me was excellent