Big O Tires

695 ratings
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Location

2231 Shelbyville Rd,
Shelbyville, KY 40065

Barbra

By Barbra | 1/6/2020

The service was great

Mindy

By Mindy | 3/27/2021

This location is the most friendly staff around. The night before I had stopped for air in my tire and it was determined that I had a screw in the tire. It was getting close to closing time, yet they jumped right in and fixed the tire without hesitation or complaining of the time. The next day I went back for the oil change and they promptly got me in and on my way. I never hear complaints and they always practice excellent manners in dealing with me. I have recommended them countless times.

Tony Sanders

By Tony Sanders | 1/6/2020

Great service

David G.

By David G. | 3/24/2021

I was greeted with a smile. The service was done quickly and the issue with my tire was explained clearly. I had a great experience and will continue to use this store for all my tire needs.

John

By John | 1/4/2020

As usual, the staff was extremely friendly, knowledgeable and efficient. My problems were quickly resolved. Good value for the money. I will be back the next time either car needs servicing.

Tim R

By Tim R | 3/24/2021

Service was very good. As always. This store has terrific staff.

Corry

By Corry | 1/2/2020

There is no other place I would bring any of my cars to. Raymond and his crew are top notch and the service is unbeatable. Many thanks to all!

Patrick McCool

By Patrick McCool | 3/22/2021

I always get great service at this store. Raymond and William always get me the best prices on service and and parts. Wait time is minimal when you call ahead for an appointment. I trust them to take care of me and my vehicle.

Rick

By Rick | 12/30/2019

Can't beat Raymond and his team. All the family use him now! Good man.

ML

By ML | 3/18/2021

I never have a problem scheduling a service , everyone is friendly and helpful. They also explain exactly what is wrong should they discover an issue with my car

John

By John | 12/27/2019

Thanks Raymond!!! Great job Raymond and the gang!!!

Peggy B

By Peggy B | 3/15/2021

Excellent service friendly people treated well

Justin

By Justin | 12/16/2019

Great customer service, has always had my best interest at heart, able to answer all my questions, fast service, professional and clean

John from finchville

By John from finchville | 3/12/2021

Raymond and the crew did an outstanding job. As they always do. That's why I will always return with all my vehicles. And let everyone know about this Big O location.

Zach Jensen

By Zach Jensen | 12/16/2019

Everyone is great. Wonderful service

Steve M

By Steve M | 3/9/2021

This Big O Store has been very consistent since they opened. Excellent Service and well managed store. Staff is always friendly and goes out of their way to help the customer. They always do excellent work. Technicians are well qualified. I've been a customer since they opened. Although I now live in another county it is worth the trip back! I appreciate the new chairs in waiting area too. Big O offers quality tires and service and I will continue doing business with them. Thanks, Steve McGill

Kelly

By Kelly | 12/9/2019

BEST STAFF. BEST SERVICE.

Anonymous

By Anonymous | 3/6/2021

It was very easy to schedule the appointment online. I called after doing so to verify a service code. William was easily able to tell me what the code meant and verified it was what they already do for the oil changes. (It was inspection type stuff). Raymond called after inspecting and explained that we needed new front brakes and a cabin filter. He had the price ready to quote. We agreed to have the work done and offered to bring it back another day since I knew they were probably very busy. Raymond stated it was no problem and he would make sure all repairs needed were completed today.

anonymous

By anonymous | 12/9/2019

Excellent service and great people!

mud_muscles_mascara

By mud_muscles_mascara | 3/6/2021

Customer service was exceptional. I received up to progress texts from the owner and that was wonderful!