Big O Tires

1245 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

3751 Pamela Rae Dr,
Louisville, KY 40241

James

By James | 3/9/2020

As always the service was wonderful. These guys great

Y.C.

By Y.C. | 1/20/2024

Thank you!

anonymous

By anonymous | 3/3/2020

Will definitely be returning with other cars for service. These guys are the best.

MarkL

By MarkL | 1/16/2024

We are Costco members but have your tires on both cars because of how well you treat customers

Gerald Tubb

By Gerald Tubb | 3/2/2020

I have two vehicles and keep up with the service on three others (daughter, son, and mother). The Big-O I take these vehicles to are diagnosed quickly and serviced correctly. I have confidence in the service writers and the technicians performing the work.

Charles S

By Charles S | 1/16/2024

Staff was great and would definitely come back.

anonymous

By anonymous | 2/28/2020

This BIG O has restored my confidence in BIG O;I started with a BIG O almost 60 years ago as a new driver! Have had mixed experiences thru the years but generally no worse than others; and with BIG O Service always encouraged me to align, balance, rotate, the lifeline of tire value. Sure I pay for that up front, but having done that I am more inclined to follow thru on a regular basis; when there has been any problem with failed tires, always a repair or replacement to my satisfaction.

Rick S

By Rick S | 1/10/2024

Steve is a great guy and I think he treats me very well. We have two cars a boat and a camper. They have put tires on almost every one and will continue to do so.

David

By David | 2/28/2020

Always a pleasurable experience.

JOHNK

By JOHNK | 1/2/2024

The service advisors are super folks.

Erica

By Erica | 2/28/2020

The service was very efficient in a time of need.

Gretchen F

By Gretchen F | 12/26/2023

They accepted my car for service in a timely manner and resolved the issue satisfactorily. The coffee was good.

Mark

By Mark | 2/27/2020

I was very satisfied with the service you provided. I was informed of what percentage of my brakes were good and that my tires were in good shape. Plan to return again.

Charlie

By Charlie | 12/23/2023

Customer service

Jill

By Jill | 2/27/2020

After being a long time Big O customer at another location, there was a change in management that had me looking for an alternative. The new site was very friendly, called me frequently with updates and had me ready to roll in less than a couple of hours.

DaveG

By DaveG | 12/22/2023

I had a tear in the side wall of one of my new tires. Charlie and team examined the tire almost immediately.ans ordered a new one for me that was installed the next morning.

anonymous

By anonymous | 2/24/2020

This place is fabulous. More than once these folks have helped me or my daughters out of a tight spot. Once I showed up right after closing hoping to get a flat tire fixed. I was welcomed, the bay was opened, and my tire was repaired and put back on the vehicle. Didn't matter I was a few minutes past closing time. Now that's what I call great service.

BeavisWood

By BeavisWood | 12/21/2023

Been a customer of Steve Wallace’s for 20 years and there is no one better than Steve and his team. Mike took excellent care of us this week. I only trust these two individuals. They have to be the best in town hands-down!

Audrey

By Audrey | 2/24/2020

The guys at Big O are ALWAYS helpful, efficient, and friendly. I trust them.

Mark B

By Mark B | 12/19/2023

The team is always helpful and nice and I feel they are honest. They always explain things and communicate the progress of my service.