By anonymous | 9/6/2019
I look for the best and I expect the best!! I believe in BIG O IN BRANDENBURG KY!!
By anonymous | 2/29/2020
Quick and friendly service
By anonymous | 9/6/2019
For dependable service I go to Big O. I find Big O is one big family.
By anonymous | 9/6/2019
Needed lawn mower tires. You had them on hand and had the on really fast.
By anonymous | 9/6/2019
They treat you like family, been going there for years
By anonymous | 9/6/2019
Went in for tire rotation. I was having a bouncing in the front end. They fixed the problem, however its back. I was told a weight had come off. I will have to take it back in.
By anonymous | 8/14/2019
The employees there are always wonderful! Extremely friendly and always make sure you have everything done that you need!
By Johnny Castaneda | 9/6/2019
The best tire buying experience I have ever had. The customer service was great, and Rene was friendly and helpful and had me in and out in a hour. I drove from Louisville and would do it again.
By anonymous | 9/6/2019
See comments below. Something that can be corrected inhouse.
By Jesse Harrod | 9/6/2019
Helpful and friendly staff.
By anonymous | 9/6/2019
I came in and got my car service and my tires rotated and balanced and they even did an alignment check for me. Everyone was very professional. There was a long wait period but the staff was very considerate and did the very best that anyone could do.
By Vi Barr | 9/6/2019
Always friendly service and would recommend to my friends.
By anonymous | 9/6/2019
I buy Big O Tires for my auto and trailors. When I go to have my tires rotated and balanced, I do not want them to use the impact to tighten my lug nut's The reason being is I was putting brakes on my truck and came to a lot of the lug nut's extreamly tight. I had to use a cheater bar to get some off. I returned to the store to have 1 loosened by one of your men. He came to my truck with a strong arm about 3-4ft long and loosen the nut. He said there you go it wasn't that tight. I do not think customers carry a strong arm with them. I mentioned to him that the impacts tightened the lug nuts to tight. He said we use a torgue wrench on that. That's fine but when the men use the torgue wrench the lug nuts are all ready to tight. I watch the men use the torgue wrench. Not a one of them know how to use a torgue wrench right. When they use it, they do not take their time and slowly tighten the nuts, they slam the wrench hard and it clicks making them think they are torgued at the right setting. When I go to have my tires rotated and tell them not to use the air guns, I get a lot of dirty looks from them. I have to come back a lot of times because the truck rides ruff. I have no proof but I feel they are not balancing them correctly to get back at me. Just my opinion. I have thought about going to another tire dealer to purchase my next set which will be soon. It's not a Big O either.
By Steve Greco | 9/6/2019
Great small town service. Needed a battery for my car and they were out of that one. Made a special order to get it there the next day. Rebecca was very helpful as always and Amber who waited on me was very easy to deal with.
By anonymous | 9/6/2019
They were super nice, informative but not pushy!! I will return again.
By anonymous | 9/6/2019
The Brandenburg Big O Tires is my go to place when I need my vehicles serviced. The employees are always friendly and honest about what is needed on my vehicles, my Jeep is going to need tires in a few months and I will defiantly go to Big O in Brandenburg .
By anonymous | 9/6/2019
The guy that worked on my car was awesome. He was the hardest working person ever and so friendly and courteous.
By anonymous | 9/6/2019
I appreciate the fact that Big O has tractor tires in stock. When my tractor tire failed, it was Saturday near noon and I was pleased that Big O was able to get me a new tire and back to work before 1 o'clock!!
By anonymous | 9/6/2019
Took my car there a week ago had prompt and good service!
By anonymous | 9/6/2019
I had my brake line replaced. They are very thorough and professional and I am extremely satisfied with their service.