
By anonymous | 9/6/2019
I look for the best and I expect the best!! I believe in BIG O IN BRANDENBURG KY!!

By Ron R | 11/25/2020
Staff was friendly and helpful during visit.

By anonymous | 9/6/2019
For dependable service I go to Big O. I find Big O is one big family.

By MikeS. | 11/17/2020
They were flexible and got my truck in when I needed it serviced.

By anonymous | 9/6/2019
They treat you like family, been going there for years

By Michele G | 11/10/2020
Rebecca was a life saver. I didnt know what i was doin or needed. The tires on it were wrong sizes and cut down and she knew excatly how to fix them wout me having to change my car setup. My car is modified and drifter kit on it. She was so helpful and sincere that i will always take my car there along w the rest of my family. I recommend her for everyone i know. Rebecca knows her job very well and communicated w me in my where i understood. The warehouse sent the wrong tires and loaned me hers so i could work im a single mother. Rebecca will always be my go to and I'm really happy that i met her and let her take care of my car. Big O in Brandenburg will always have my business!!! Thank u

By anonymous | 8/14/2019
The employees there are always wonderful! Extremely friendly and always make sure you have everything done that you need!

By anonymous | 10/25/2020
It was great, I was in and out in no time seemed like it. The staff was very friendly, lots of smiles, very nice people in the Brandenburg ky Branch. I will buy all my tires from them, great place had my tires balanced and rotated.

By anonymous | 9/6/2019
See comments below. Something that can be corrected inhouse.

By Mitch | 10/8/2020
They got exactly what I want in a tire and very quickly.

By anonymous | 9/6/2019
I came in and got my car service and my tires rotated and balanced and they even did an alignment check for me. Everyone was very professional. There was a long wait period but the staff was very considerate and did the very best that anyone could do.

By anonymous | 7/4/2020
Fast friendly service, got me in at a moment's notice, four new tires and a front end allignment in an hour.

By anonymous | 9/6/2019
I buy Big O Tires for my auto and trailors. When I go to have my tires rotated and balanced, I do not want them to use the impact to tighten my lug nut's The reason being is I was putting brakes on my truck and came to a lot of the lug nut's extreamly tight. I had to use a cheater bar to get some off. I returned to the store to have 1 loosened by one of your men. He came to my truck with a strong arm about 3-4ft long and loosen the nut. He said there you go it wasn't that tight. I do not think customers carry a strong arm with them. I mentioned to him that the impacts tightened the lug nuts to tight. He said we use a torgue wrench on that. That's fine but when the men use the torgue wrench the lug nuts are all ready to tight. I watch the men use the torgue wrench. Not a one of them know how to use a torgue wrench right. When they use it, they do not take their time and slowly tighten the nuts, they slam the wrench hard and it clicks making them think they are torgued at the right setting. When I go to have my tires rotated and tell them not to use the air guns, I get a lot of dirty looks from them. I have to come back a lot of times because the truck rides ruff. I have no proof but I feel they are not balancing them correctly to get back at me. Just my opinion. I have thought about going to another tire dealer to purchase my next set which will be soon. It's not a Big O either.

By anonymous | 2/29/2020
Quick and friendly service

By anonymous | 9/6/2019
They were super nice, informative but not pushy!! I will return again.

By anonymous | 9/6/2019
Needed lawn mower tires. You had them on hand and had the on really fast.

By anonymous | 9/6/2019
The guy that worked on my car was awesome. He was the hardest working person ever and so friendly and courteous.

By anonymous | 9/6/2019
Went in for tire rotation. I was having a bouncing in the front end. They fixed the problem, however its back. I was told a weight had come off. I will have to take it back in.

By anonymous | 9/6/2019
Took my car there a week ago had prompt and good service!

By Johnny Castaneda | 9/6/2019
The best tire buying experience I have ever had. The customer service was great, and Rene was friendly and helpful and had me in and out in a hour. I drove from Louisville and would do it again.