Big O Tires

1398 ratings
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Location

11910 Shelbyville Rd,
Middletown, KY 40243

Bruce

By Bruce | 11/14/2019

Friendly, knowledgeable and helpful staff. Quick service with a smile

Roger M

By Roger M | 12/23/2023

They replace the battery still under warranty in my daughter's car at no charge and later serviced my car - oil change, wheel rotation, brake inspection, and replace the old 4 plus year battery. Excellent service.

Ronald

By Ronald | 11/7/2019

I went in to the store and showed a quote for a great deal of work to be done to my ACURA TSX Sports wagon from ACURA shop. Kirk I thing was his name did review and then asked me what the car was doing. I told him and he asked me to come back the next day so that it would take some time to do all the work. He did then start looking for the parts that would be needed. After two days all the work was done and at less that half the cost and it is running GREAT and I could not be happier with the result. Thank you to all that helped me get my car running the way I want..

Anonymous

By Anonymous | 12/15/2023

Although I took the car in for a tire rotation and to have the brakes checked, they also let me know why my tire pressure sensor light was on. It was a super easy fix that not even the dealer who I bought it from could/would tell me what it needed. Now the light is off and I can tell my tires have the proper pressure.

Jimmy

By Jimmy | 11/6/2019

Thanks again!

Mark

By Mark | 12/8/2023

We have used this store for years and the manager David is great to work with. Employees do a great job of taking care of the customers.

Kathleen

By Kathleen | 11/1/2019

Quick and efficient.

Terry H

By Terry H | 12/6/2023

Always check brake wear and fixed check engine light “no charge .” This is not the first time they have done things like that!

Walter Scott Jones

By Walter Scott Jones | 11/1/2019

As many times before the tire service was courteous, prompt and reasonably priced. I will return to this establishment.

Michelle W

By Michelle W | 12/6/2023

Treated like we mattered.

Donald

By Donald | 11/1/2019

Work was done in the timeframe offered. That's a plus! Thanks

jgiese523

By jgiese523 | 12/6/2023

Tom and Kris were very polite and helped diagnose and fix the problem with my tire slow leak. So far so good, greatly appreciated their time

Mike

By Mike | 10/31/2019

The folks at Big O are always helpful.

Brenda G

By Brenda G | 12/1/2023

Always friendly, informative, and timely

Gayle

By Gayle | 10/31/2019

My experience was great! The employees greeted me immediately, were very knowledgeable and took care of my vehicle quicker than I would have expected. I wouldn't go anywhere else.

Holly S

By Holly S | 11/30/2023

Love this Big O location. It's one of the few automotive service places I truly trust. The staff is always great and willing to go above and beyond to help.

Pam

By Pam | 10/30/2019

Fast and friendly. Will return for future service

Carl S

By Carl S | 11/28/2023

Quick service turnover time. Counter representative, David Dittmer, has been there for years and is knowledgeable about tires and automotive issues.

Eddie

By Eddie | 10/28/2019

I was in and out! Great customer service!

Janice A.

By Janice A. | 11/27/2023

Came in with flat tire. Big-O had a used tire that matched the tires on my vehicle with the same amount of tread on my tires avoiding the necessity to buy new tires.