By Bill Lesak | 12/30/2019
I've always had a good experience at this store.
By Brooke | 10/28/2023
I like staff. Seem honest and hard working. I trust the guys at this shop.
By Dom | 12/19/2019
Professional team, great service!
By Brenda G | 10/28/2023
Friendliness, professionalism, information shared, felt like I could trust what was being said
By Joe | 12/9/2019
The location in Middletown Kentucky never disappoints. Always top notch service
By Kevin Mc | 10/27/2023
Because Firestone and Tire discounters suck. The company I work for has a fleet discount. I still refuse to go there.
By Paul | 12/9/2019
Great shop Would not go anywhere else. They go above and beyond excellent service
By Jeramy | 10/21/2023
Friendly staff, ND very professional. I called. They had what I needed, and fixed in under a hour.
By Dj | 12/9/2019
Great company and knowledgeable staff. Liz, specifically was the one who help me, thanks for everything! I'll be back
By Anne C. | 10/20/2023
In and out quickly. Excellent customer service from the team - especially, Kris. Loved being able to use the guest WiFi access so that I could work while I waited.
By anonymous | 12/7/2019
Quality and timely work I always appreciate your attention to detail.
By Jason M | 10/19/2023
The new tires were put on very quickly. They also found I needed a new inner tie rod and got it repaired the same day. My car feels like it's brand new now
By anonymous | 12/7/2019
Great people! Very fast and friendly
By Jerry E | 10/13/2023
I have been a customer of the Middletown, KY store for over twenty years. I have had my business and personal vehicles serviced here and my daughter has as well. I have 95% of the time over this time never had a problem and when I did the issue was always resolved.
By Lee Stinson | 11/25/2019
Best tire store anywhere.Truly good service.Sure miss Mike, hope he's fine.
By Anne P. | 10/12/2023
They were specific and what they were going to do with my car. They exceeded our expectations in service.
By anonymous | 11/19/2019
Good service with no issues. Also had brakes checked and tires rotated.
By L Williams | 10/11/2023
Customer service was excellent they made me happy and satisfied
By Jill Lupo | 11/15/2019
Everyone was very nice and friendly. I can't tell you how much I appreciate being treated fairly. Almost everywhere I go I run into trouble. I will be back. Thank you!
By Morgan D | 10/4/2023
I had an excellent experience at this location. After recently having multiple terrible experiences at the location on Shepherdsville Road I considered not returning to another Big O for future needs. I am glad I had this experience. Everyone was friendly and professional, the location was spotless, and employees appeared to enjoy working together and enjoyed their jobs. They were very helpful with other customers over the phone as well. Great experience.