Big O Tires

1398 ratings
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Location

11910 Shelbyville Rd,
Middletown, KY 40243

Doug

By Doug | 9/6/2019

Corrected the problem in two hours and I was on my way....Ivan has helped me on several issues in the past.

anonymous

By anonymous | 12/7/2019

Quality and timely work I always appreciate your attention to detail.

Ollie

By Ollie | 9/6/2019

Happy.

Lee Stinson

By Lee Stinson | 11/25/2019

Best tire store anywhere.Truly good service.Sure miss Mike, hope he's fine.

anonymous

By anonymous | 9/6/2019

Brought the car in for some regular maintenance, but ask them to check out a noise I was concerned about when I turned the wheels. They discovered the strut assembly was coming apart and dangerous to drive. It was in the afternoon so they didn't think they would get to finish it by end of day so I had someone pick me up. At 5:30 Pm they called me to say the car was ready. The funny part was that we were so focused on the struts that we forgot any of the small maintenance stuff I came in for. Anyway they did a great job fixing a car tat was not in drive-able condition. Thanks, guys

anonymous

By anonymous | 11/19/2019

Good service with no issues. Also had brakes checked and tires rotated.

Travis

By Travis | 9/6/2019

Intake process was sloppy this time, resulting in alot of confusion. Darlene(sp?) did a great job of getting things back on track and making sure my issues were resolved.

Jill Lupo

By Jill Lupo | 11/15/2019

Everyone was very nice and friendly. I can't tell you how much I appreciate being treated fairly. Almost everywhere I go I run into trouble. I will be back. Thank you!

Chase

By Chase | 9/6/2019

Overall good experience. Staff was knowledgeable. And got me out quickly. I was a little frustrated that your store lacked the software necessary to complete an alignment on my 11 jeep. So I have to make another appt w the dealership to complete the job.

Bruce

By Bruce | 11/14/2019

Friendly, knowledgeable and helpful staff. Quick service with a smile

anonymous

By anonymous | 9/6/2019

Nice people. Able to get me in quickly and the work was done fast.

Ronald

By Ronald | 11/7/2019

I went in to the store and showed a quote for a great deal of work to be done to my ACURA TSX Sports wagon from ACURA shop. Kirk I thing was his name did review and then asked me what the car was doing. I told him and he asked me to come back the next day so that it would take some time to do all the work. He did then start looking for the parts that would be needed. After two days all the work was done and at less that half the cost and it is running GREAT and I could not be happier with the result. Thank you to all that helped me get my car running the way I want..

Lisa

By Lisa | 9/6/2019

There were some scuff marks left on the door frame after my service, but I was able to wipe them away.

Jimmy

By Jimmy | 11/6/2019

Thanks again!

anonymous

By anonymous | 9/6/2019

I was in the store in May and had my tires rotated and balanced for a nominal charge.Since I didn't buy the tires there,I wasn't surprised by the cost.Soon after I noticed front end vibration on highway speeds, and figured there must be some break in time from the rotation, but it didn't improve.So, a few weeks pass and I take it back to the store for them to check it out, and was surprised to hear that the technicians failed to balance my tires.It was corrected in a timely manner at no charge,The best part was the store manager did not try to cover up their mistake.He immediately made it right and admitted their error.I have respect for someone who admits a mistake, and I will continue to do business with this reputable store and manager.

Walter Scott Jones

By Walter Scott Jones | 11/1/2019

As many times before the tire service was courteous, prompt and reasonably priced. I will return to this establishment.

Tony

By Tony | 9/6/2019

shop consistently does a good job, that is why I keep coming back thanks

Kathleen

By Kathleen | 11/1/2019

Quick and efficient.

Louann

By Louann | 9/6/2019

Never visited before. Was referred. Oh thing wrong was waiting for a part. Other wise. Very satisfied.

Donald

By Donald | 11/1/2019

Work was done in the timeframe offered. That's a plus! Thanks