Big O Tires

Prompt and friendly service!

I live in Shelby Co and drive to Big O in Middletown because the service there is so great! I've been taking my car there for 5 years now and have never had a bad experience. I had my car in for an oil change and the staff noticed that I had a lug nut missing. I appreciate that they watch out for my car when things like that happen. If you're not going to Big O in Middletown KY, you're missing out!

Great people

Working with Chris and Mike Edwards is always great. They both work with me well.

Needed to get tires rotated & balanced for an upcoming trip - the gentlemen were cordial, professional and pleasant as always.Only problem I had was I do not see listed on invoice the tires were balanced nor do I see evidence of this on the tires themselves.Other than that, they are always excellent to do business with.

This is the only shop I feel confident taking my car for maintenance and definitely the only place I know I can take it and say 'if it needs it do it'. They are honest, knowledgeable, and never try to upsell me on things not needed. My family and I have been taking our cars here for over a decade and I refuse to go anywhere else!

Many times (including this time) the key to my wheel locks is not placed back in my car where I leave it for the tech to use. I need to always check to make sure so I don't have to turn around and go back to the store to retrieve it.

Kris is wonderful to work with! Actually your team is very nice and helpful. We have been coming here for years and years and now have the next generation coming. (Our grown children) This service was for our daughter's car, which I took care of for her. We'll be back. Thank you Lori

The only thing I was NOT happy about...realizing a few days later that you had replaced my valve stem caps with your own without asking my permission! As soon as I realized it, I went straight to the store and was lucky enough to retrieve my original caps. Never, ever do that without a customer's knowledge!

ok

Always like finding a place you can trust. Before coming here I went to Shannon and Billy at the Big O J-town store for 15 years, they gained my trust and were always fair. I moved two years ago and now going to Middleton Big O, these guys seem to be honest hard working people and are gaining my trust just as the Jtown crew did. I am a repeat customer and will be back.

been coming here for over 17 years, consistently good service, no surprises. thanks

Good quick service. As a rule i like to see replaced or repair parts. The'd get an excellent if they showed what's up before work is done. Show is so much better and trusted than tell. If there's a nail in the tire, show where it is and hand it to the customer once it is out. That would be what it would take to get five stars from me. Otherwise I'm happy with the work and service.

Very fast and good service and knowledgable

I had an oil change and tire rotation. Everything was good except I wish they had checked my tire pressure.

Have been going to Big O several years for tires and service. They have always been very efficient, prices are great and that's where my Dad always went for tires & service.

I have written you a couple of these Joe and never had one reply. After 51 years with Big O I wrote a bad review about how your son treated me as if I had no sense at all about a matter I was having trouble with and was mundane about my concerns and acted as if he didn't even care. I only recently tried your Mtown store again because I know most of the guys and the way they take care of business. Bill Faust.

GREAT CUSTOMER SERVICE EVERY TIME. WE HAVE TAKEN MANY VEHICLES TO THOS LOCATION

Great service at great prices

THEY ARE HONEST AND PROFESSIONAL. THEY HAVE A 3 STEP SYSTEM THAT LETS THEM NO IF A PART NEEDS TO BE REPLACED INSTEAD OF GUESSING LIKE A LOT OF PLACES. THANK YOU BIG O MIDDLETOWN !