
By Leah | 9/6/2019
We have been taking our cars to this location for almost 14 years and we have always gotten the best service. I do not plan to take my car anywhere else, I trust the employees while heartedly and Mike has always gone above and beyond to provide the best service. Thank you!

By anonymous | 7/23/2020
These guys are are always professional. Integrity every time.

By anonymous | 9/6/2019
Replaced tire on bobcat rim quickly. Nice experience with

By anonymous | 7/22/2020
Big O Tires - MiddletownThese folks are great!Always helpful and fair.

By Perronie | 9/6/2019
As always great service

By Mike L | 7/22/2020
I had a new alternator & battery installed. 2 weeks later, my car did not start. I jumped it...thought maybe there was a problem with the new battery & new alternator. They checked out the whole system and found out that a back seat dome light was left on. It drained the battery completely. No repair was needed. There was no charge for the service - despite the fact that the issue was caused by me (or my kids in the back seat) Also, on the previous visit, they installed the new alternator, found it was not working, and had to aquire and reinstall a new alternator. I know it cost them more labor....and that charge was not passed on to me.

By Taylor | 9/6/2019
Liz was fantastic!

By Mark C | 7/22/2020
Easy in and easy out

By Cecelia K. Houser | 9/6/2019
We brought one of our vintage cars ('86 Jaguar XJ6) in for tire rotation and balancing and was so pleased, we came back a week later with our other vintage car ('94 Jaguar XJS). The technicians took particular care with these 'grand old ladies' and we will continue to bring all of our cars to this Big O location because of the people there and their customer service!

By Jeff R | 7/21/2020
Great experience, glad to see Dave Dittmer back in the store

By Marland | 9/6/2019
The store was extremely busy but wait times were manageable and service was great.

By Jessica B | 7/20/2020
I came in to have two flat tires repaired. The Big O Tires Team fixed my problem in less than 45 min and they repaired them for free due to COVID-19. I did not expect to have this service done for free, but it was greatly appreciated and a big surprise. I left a very happy customer. David Dittmer was very pleasant to work with as well.

By Jonny | 9/6/2019
friendly, helpful, was very impressed

By Carl F. | 7/20/2020
staff was friendly as usual. had a concern with tires not delivered at time promised. picked up vehicle the following day. David and Liz are pleasure to work with.

By Stephanie | 9/6/2019
Customer services was great. The gentleman was very knowledgeable. Service was fast and worth the price.

By Tess O | 7/20/2020
I like coming to Big I because they don't try to push me to buy a bunch of stuff. I thought I had an issue with me brakes but they took a look and told me I was all good so they saved me money. I went to Valvoline once and they tried to upsell everything and it was very frustrating. I prefer going to Big O to have my service done.

By anonymous | 9/6/2019
Always happy with staff and services. We only use Big O.

By Gerald K | 7/18/2020
Communication from Tom and having everything addressed in one service.

By anonymous | 9/6/2019
I had some spare time on a Monday morning and was happy to find that I could get my oil change done in pretty quick fashioh.

By Mike H. | 7/18/2020
Have used this location for years. Friendly, staff that knows their customers. Gets you in and out.