Big O Tires

1398 ratings
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Location

11910 Shelbyville Rd,
Middletown, KY 40243

Leah

By Leah | 9/6/2019

We have been taking our cars to this location for almost 14 years and we have always gotten the best service. I do not plan to take my car anywhere else, I trust the employees while heartedly and Mike has always gone above and beyond to provide the best service. Thank you!

anonymous

By anonymous | 7/23/2020

These guys are are always professional. Integrity every time.

anonymous

By anonymous | 9/6/2019

Replaced tire on bobcat rim quickly. Nice experience with

anonymous

By anonymous | 7/22/2020

Big O Tires - MiddletownThese folks are great!Always helpful and fair.

Perronie

By Perronie | 9/6/2019

As always great service

Mike L

By Mike L | 7/22/2020

I had a new alternator & battery installed. 2 weeks later, my car did not start. I jumped it...thought maybe there was a problem with the new battery & new alternator. They checked out the whole system and found out that a back seat dome light was left on. It drained the battery completely. No repair was needed. There was no charge for the service - despite the fact that the issue was caused by me (or my kids in the back seat) Also, on the previous visit, they installed the new alternator, found it was not working, and had to aquire and reinstall a new alternator. I know it cost them more labor....and that charge was not passed on to me.

Taylor

By Taylor | 9/6/2019

Liz was fantastic!

Mark C

By Mark C | 7/22/2020

Easy in and easy out

Cecelia K. Houser

By Cecelia K. Houser | 9/6/2019

We brought one of our vintage cars ('86 Jaguar XJ6) in for tire rotation and balancing and was so pleased, we came back a week later with our other vintage car ('94 Jaguar XJS). The technicians took particular care with these 'grand old ladies' and we will continue to bring all of our cars to this Big O location because of the people there and their customer service!

Jeff R

By Jeff R | 7/21/2020

Great experience, glad to see Dave Dittmer back in the store

Marland

By Marland | 9/6/2019

The store was extremely busy but wait times were manageable and service was great.

Jessica B

By Jessica B | 7/20/2020

I came in to have two flat tires repaired. The Big O Tires Team fixed my problem in less than 45 min and they repaired them for free due to COVID-19. I did not expect to have this service done for free, but it was greatly appreciated and a big surprise. I left a very happy customer. David Dittmer was very pleasant to work with as well.

Jonny

By Jonny | 9/6/2019

friendly, helpful, was very impressed

Carl F.

By Carl F. | 7/20/2020

staff was friendly as usual. had a concern with tires not delivered at time promised. picked up vehicle the following day. David and Liz are pleasure to work with.

Stephanie

By Stephanie | 9/6/2019

Customer services was great. The gentleman was very knowledgeable. Service was fast and worth the price.

Tess O

By Tess O | 7/20/2020

I like coming to Big I because they don't try to push me to buy a bunch of stuff. I thought I had an issue with me brakes but they took a look and told me I was all good so they saved me money. I went to Valvoline once and they tried to upsell everything and it was very frustrating. I prefer going to Big O to have my service done.

anonymous

By anonymous | 9/6/2019

Always happy with staff and services. We only use Big O.

Gerald K

By Gerald K | 7/18/2020

Communication from Tom and having everything addressed in one service.

anonymous

By anonymous | 9/6/2019

I had some spare time on a Monday morning and was happy to find that I could get my oil change done in pretty quick fashioh.

Mike H.

By Mike H. | 7/18/2020

Have used this location for years. Friendly, staff that knows their customers. Gets you in and out.