
By Lee | 2/17/2020
very good service. Had a unigue problem with a rim that was damaged and chris took care of it and knew just what to do. Thanks again Big O.

By Marcus H | 4/6/2024
the associates are always extremely friendly and helpful.

By Nicholas | 2/13/2020
Always good service I take all 6 of my cars here!!!

By Vacuflo of Kentucky | 4/4/2024
Big-O has always got our vehicles back on the road within no time. Thank you Big-O

By Theron | 2/10/2020
Guys are always extremely helpful and courteous.

By Kurt N | 3/23/2024
They replaced my Rotars quickly. They fixed a problem that Ken Towerys couldn’t do right. Plus they finished the job very quickly.

By Allan | 2/7/2020
Tom has exceeded my experience there. He was very helpful and understanding with my situation and was very quick to help me. The staff was also great. They were able to get me in and out the same day.

By Pattie Coomes | 3/19/2024
Great customer service

By Mike | 2/3/2020
I was actually impressed with the service I received. The shop is not the cleanest or the prettiest the waiting area it was not very good at all but the service and everyone was very nice was worth going there

By Anonymous | 3/16/2024
Good and quick service

By anonymous | 2/3/2020
Quick and efficient service using high quality oil

By MadyKate | 3/9/2024
Friendly, fast, clear communication

By Allison | 1/23/2020
I live in Shelby Co and drive to Big O in Middletown because the service there is so great! I've been taking my car there for 5 years now and have never had a bad experience. I had my car in for an oil change and the staff noticed that I had a lug nut missing. I appreciate that they watch out for my car when things like that happen. If you're not going to Big O in Middletown KY, you're missing out!

By Tc | 3/7/2024
Always take of my issues. Very nice group of people

By William | 1/22/2020
Working with Chris and Mike Edwards is always great. They both work with me well.

By Jh | 3/5/2024
I always have a great experience at this location! No wait for them to take my car in and it was finished quickly!

By Erin | 1/22/2020
This is the only shop I feel confident taking my car for maintenance and definitely the only place I know I can take it and say 'if it needs it do it'. They are honest, knowledgeable, and never try to upsell me on things not needed. My family and I have been taking our cars here for over a decade and I refuse to go anywhere else!

By Carl F. | 2/29/2024
professional friendly service.

By Dale | 1/20/2020
Kris is wonderful to work with! Actually your team is very nice and helpful. We have been coming here for years and years and now have the next generation coming. (Our grown children) This service was for our daughter's car, which I took care of for her. We'll be back. Thank you Lori

By DonB | 2/29/2024
Friendly and informative visit!