
By Matt and Kattie | 9/6/2019
Mike and Joe were very helpful, professional, and welcoming!

By Dana | 11/25/2020
Everyone is always nice and they don’t try to get you to do something you don’t need.

By Justin | 9/6/2019
They did a great job installing tires that I bought online. Treated me as well as any customer that bought their tires. Respectful and fast!

By Boone | 11/23/2020
I called on my lunch break needing a battery. They had it brought to the store and in my vehicle in under 30 minutes. So grateful for their speedy service and great customer service. Life savers!

By Claude | 9/6/2019
This was my first time at the Shelbyville Rd ,location. I went for an oil change at 11:30 am, they got me taken care of in about 30 minutes. They let me know about a couple of additional things they recommended getting done, but told me about them without any sales pressure. Everyone was very friendly and professional.

By Rob C. | 11/23/2020
Came in on no notice. Explained my problem and was taken care of right away. Fifteen minutes before they were scheduled to close. Solved my problem with my tire quickly and I was on my way.

By Chris | 9/6/2019
Very nice and helpful staff. I know they will get the job done the right way and efficiently.

By Moondog | 11/23/2020
I trust this location

By Walter | 9/6/2019
Courteous personnel and cost effective solution was provided.

By GregG | 11/21/2020
I have purchased a few sets of tires from this Big O location. Kris has always been very honest with me an has always looked for a good value for me since my vehicles are older. I used to purchase my tires from Sams and Ken Towery. Sams was less expensive at times but there service personnel are not knowledgeable. I purchased a set of tires a couple of months ago fro my Mazda and felt like I received a good deal on some very good tires. My right front tire was leaking so I took it back to Big O without an appointment and Kris got me in and out within about 45 minutes and the service was free. I will start all my future tire purchasing at Big O in Middletown. I have recommended my mother to this location as well as she needed tires and other services. I need to keep Big O in mind with other car issues like brakes, etc. I have only used Big O for tires and need to contact them in the future for other issues.

By Lewis | 9/6/2019
The service was excellent I would recommend this store over other big o tires I have visited.... the mechanic is very knowledgeable thanks for the service I will use the service in the future

By Sylvester G | 11/21/2020
Staff at Store #17006 is always friendly and knowledgeable. When I had new tires installed on my four year old Toyota, the TPM light came on, went off and came on again. They rest the system and it seems to work fine now.

By Katrena | 9/6/2019
I called about needing tires and Rueben found me 4 tires and installed them. I was in and out in less than an hour of arrival!

By Anonymous | 11/21/2020
Great service and got work done the same day on a Saturday.

By Lee | 9/6/2019
Again, great store. Been a customer for many years, and recommended the store to many people.

By TDB | 11/17/2020
Great service and friendly associates. And a better price than any other local stores.

By W. Koehler | 9/6/2019
I have visited the Big O store in Middletown twice this month with automobile/tire issues. On both occasions I received fast and courteous service beyond what I expected. Honestly, I can't remember having a more pleasing customer service experience in my 50 plus years. I don't typically leave reviews but felt compelled to do so for this business. I would certainly recommend Big O in Middletown to anyone.

By VinceK | 11/17/2020
The gentleman went above and beyond . My tire had a nail . I had no spare and i recently bought the tires as a set. They were not able to get a match. The place i bought it did. The staff said we will pit a used one to help

By Nicholas | 9/6/2019
First visit good experience

By Calvin F | 11/16/2020
Drove in needing help. Associate was friendly and arranged service quickly.