By Alan | 2/28/2020
I went in for new tires. My appointment time was met, my service was very professional, and my satisfaction expectations were met. I would not hesitate to recommend Big O to anyone.
By Anonymous | 12/15/2023
Although I took the car in for a tire rotation and to have the brakes checked, they also let me know why my tire pressure sensor light was on. It was a super easy fix that not even the dealer who I bought it from could/would tell me what it needed. Now the light is off and I can tell my tires have the proper pressure.
By Jessica | 2/27/2020
I love this Big O. They have taken care of me time and time again. Great location and great
By Mark | 12/8/2023
We have used this store for years and the manager David is great to work with. Employees do a great job of taking care of the customers.
By Maria | 2/27/2020
Great
By Terry H | 12/6/2023
Always check brake wear and fixed check engine light “no charge .” This is not the first time they have done things like that!
By Mike | 2/26/2020
Everyone was friendly.
By Michelle W | 12/6/2023
Treated like we mattered.
By Rick | 2/24/2020
You have a great team at this location. Chris and Liz were great with info about the service I requested. I told Chris he might want to know I called the shop the day before, and because of his connect ability with me the customer I came in the next day. I got my car back quickly, clean and running great. Thanks to all of the team
By jgiese523 | 12/6/2023
Tom and Kris were very polite and helped diagnose and fix the problem with my tire slow leak. So far so good, greatly appreciated their time
By Leo | 2/24/2020
In and out in a timely manner and work completed and priced as discussed. Thanks!
By Brenda G | 12/1/2023
Always friendly, informative, and timely
By anonymous | 2/24/2020
Big O Tires (Middletown, KY) always does superb work. They are very prompt, and will tell you what your car requires, not what would make a great sale at the customer's unnecessary expense. We have four family members going to them for service - integrity speaks volumes!
By Holly S | 11/30/2023
Love this Big O location. It's one of the few automotive service places I truly trust. The staff is always great and willing to go above and beyond to help.
By Jeannie | 2/19/2020
Couldn't have asked for better! They were able to get me back on the road in a hurry. I was
By Carl S | 11/28/2023
Quick service turnover time. Counter representative, David Dittmer, has been there for years and is knowledgeable about tires and automotive issues.
By Pat | 2/17/2020
Great staff! Always helpful and they always greet you upon arrival. They do excellent work at Big O in Middletown
By Janice A. | 11/27/2023
Came in with flat tire. Big-O had a used tire that matched the tires on my vehicle with the same amount of tread on my tires avoiding the necessity to buy new tires.
By Wendy | 2/17/2020
They were honest. My car was brought in by AAA. The AAA person said that he thought my car needed a starter. They could have sold me a starter and a new battery but they didn't and I would not have known that.
By Loreto Tapia | 11/22/2023
Fast service