
By Alan | 2/28/2020
I went in for new tires. My appointment time was met, my service was very professional, and my satisfaction expectations were met. I would not hesitate to recommend Big O to anyone.

By Steve | 5/3/2024
Based on all of the items on previous checklist

By Jessica | 2/27/2020
I love this Big O. They have taken care of me time and time again. Great location and great

By Bill G | 4/27/2024
Fixed my problem. Explained what they needed to do and did in a timely fashion.

By Maria | 2/27/2020
Great

By Kevin r | 4/26/2024
They do a great job

By Mike | 2/26/2020
Everyone was friendly.

By Stuart B | 4/25/2024
knowledgeable, polite, professional, great communication on pricing for work needed, very thorough

By Rick | 2/24/2020
You have a great team at this location. Chris and Liz were great with info about the service I requested. I told Chris he might want to know I called the shop the day before, and because of his connect ability with me the customer I came in the next day. I got my car back quickly, clean and running great. Thanks to all of the team

By David R | 4/24/2024
Fast professional services

By Leo | 2/24/2020
In and out in a timely manner and work completed and priced as discussed. Thanks!

By Melissa | 4/24/2024
Very professional staff

By anonymous | 2/24/2020
Big O Tires (Middletown, KY) always does superb work. They are very prompt, and will tell you what your car requires, not what would make a great sale at the customer's unnecessary expense. We have four family members going to them for service - integrity speaks volumes!

By Dont remember his name | 4/15/2024
The men were friendly and knowledge and explained the problem. They provided the expertise to fix the broken part. The cost was reasonable and done quickly. I was pleased! Judy George

By Jeannie | 2/19/2020
Couldn't have asked for better! They were able to get me back on the road in a hurry. I was

By Carl F. | 4/13/2024
I called in 04/13/24 after 9:00 am to check if i could get 2 tires and an alignment done that day. i spoke with Sean and he advised that wound not be a problem. The tires that I requested were not in stock. The car was dropped off around 10:00am. Chris signed us in as soon as the car arrived. Chris texted me at 12:44 to alert me that the repairs were completed. Your staff has far exceeded my expectations. The service has always been exceptional. This time they have really outdone themselves. Thank you!!

By Pat | 2/17/2020
Great staff! Always helpful and they always greet you upon arrival. They do excellent work at Big O in Middletown

By The Van Man | 4/11/2024
Staf was easy to work with and explained the tires I needed for my AWD vehicle

By Wendy | 2/17/2020
They were honest. My car was brought in by AAA. The AAA person said that he thought my car needed a starter. They could have sold me a starter and a new battery but they didn't and I would not have known that.

By Fred at Delta llc | 4/10/2024
Never had a bad experience and my company uses them.