
By anonymous | 9/6/2019
First class warranty. I had both front lower ball joints replaced 2 years ago. Drivers side went out probably from all the pot holes due to the winter snow. Big O warranty covered the parts. Big O Middletown KY is the place to go for fast quality service.

By Allison H. | 2/25/2021
I went in for a tire rotation and Charlie told me that I had 0% left on one of my rear brakes. They were able to get new pads and rotors on my car in 45 minutes! They also machined out my front rotors while I was there. Great service and friendly staff. I only go to this Big O location because I've had nothing but amazing service for 5+ years.

By Jenny | 9/6/2019
Your prices were better than your competitors and Brandon and Mike were fantastic. They answered all my questions and didn't treat me differently for being a female. (Unlike the competitors!) I had a great experience and will definitely be a repeat customer as well as recommend to all my friends. Thanks for making my tire purchase easy and painless.

By J-U-Ice | 2/25/2021
Jason, Kris, Opie and the whole team are Big O in Middletown are terrific and always make me feel like a special customer.

By Larry | 9/6/2019
I had a nail in my tire last Friday called at 5:30 and they said bring it in! I get all my cars tires at Middletown store. They also do my maintenance on my 2012 Honda! ATTITUDE THER IS ALWAYS UPBEAT! Larry,

By Great customer serbvice | 2/25/2021
Kris and David are excellent employees. They care about your customers

By Mike | 9/6/2019
In for rotate and balance, out in about 30 minutes!

By Dana | 2/23/2021
The staff are always very nice, helpful, and honest.

By Shannon | 9/6/2019
Took care of a low tire pressure issue quickly and efficiently.

By Walter O | 2/20/2021
Kris Wahl is very knowledgeable and customer friendly!

By Randall | 9/6/2019
I was met at the door and was promptly assisted with my needs. Staff at this Big O are always friendly and professional. Their work is fast and efficient. I have gone here for years and appreciate their work.

By Lamont H | 2/19/2021
Fast. Experience. Friendly service

By Jeff | 9/6/2019
Had a flat repaired and tire rotation, quick and friendly service

By Jessica M. | 2/19/2021
When I was waiting for my vehicle there was an issue going on with another customer. The customer was being very rude and aggressive. The manager helping him was very professional and handled the situation the best I think someone could. I was very impressed with the staff and how they reacted.

By Mike | 9/6/2019
Mike and Brandon have always been great to work with. Their knowledge and customer service is superb. I won't take any of my vehicles anywhere else!

By David H | 2/18/2021
The staff is always friendly and very service oriented.

By Darryll | 9/6/2019
Joe and his team in Middletown on Shelbyville Road are simply the best at what they do and how they treat customers. PERIOD.

By anonymous | 2/18/2021
Good value. The staff was courteous and professional.

By John | 9/6/2019
I first went there to get a tire fixed, that Honda said they couldn't, the manager said no problem, and it was done reasonably. Just had a couple of tires put on, and I plan on using them for all my tire and brake work

By Oldfixer | 2/15/2021
the truck that i brought in for service was my work truck, which i needed ASAP. they took it right in, did the service, had me out of there in an hour. Checked all my fluids, all ok. I will be doing all my needed services there. I have purchased two sets of tires there. i have had brake work done there. i have had some engine work done there also. i am very pleased with the service & price that i have received. I will & have highly recommended to others to take their vehicles there.