
By Roger | 9/6/2019
Had an oil change and tires changed out and balance. They did a great job.

By CharlieW | 5/13/2023
My wife and I have used this store for many years!Always get great service and work!

By Jackie | 9/6/2019
Staff is always courtesy. They are upfront about the amount of time it will take to perform a service so you can decide if now is a good time. My family and I have been coming to this location for a long time and will continue to do so. Thanks!

By T. Seave | 5/12/2023
The team members are always friendly and willing to help no matter how busy the place is. Always take the time to explain the problem and present the solution. I trust my guys at my big o

By anonymous | 9/6/2019
I needed to travel to Chicago but my car needed brakes and new tires. I called Big O and they were able to squeeze me in at he very last minute. Thank you guys! that was a very smooth and safe ride!

By Kim Couch VP of Operations/COO Unified Technologies | 5/9/2023
Great customer service experience

By Scott | 9/6/2019
always great.

By Lori T | 5/8/2023
I’ve had to get a tire plugged twice in about 6 months. I’ve come to this location both times and am happy at how convenient and fast they are! Thank you!

By Cheri | 9/6/2019
Excellent and friendly service! Will return for all of my tire needs

By Larraine L | 5/6/2023
I was turned away from the service at the dealership, even though at that moment, all I was asking for was a quick drive to tell me if I was indeed, hearing a bad noise. I drove down to the big O in Middletown, Kentucky, and I hadn’t even finished explaining what it happened when the attendant held out his hand for the keys took my car for a drive came back and said it be in to get the car serviced that morning. I’m so appreciative.

By Ed | 9/6/2019
Would like to see good deals for a repetitive customer emailed to me. I am going to need new tires in a few months.

By Scott W. | 5/5/2023
Locally owned. Great staff. 10 years satisfied customer.

By Janet | 9/6/2019
Always very kind and helpful, thank you, I will never take my car anywhere else.

By Mike K | 5/2/2023
great attitude

By David | 9/6/2019
Brought a tire in with a slow leak. I was met at the door, and was told they would take a look and get it fixed. It was a very slow leak that I couldn't locate. In the end, you couldn't find the leak but I was told you removed the tire, cleaned the rim, and the valve stem. I wasn't charged anything, and the tire hasn't leaked an ounce since then. The only reason I scored a 4/5 on customer service is the tire was put in the back of my truck and I sat for 15 minutes before anyone realized the work was done. Thanks!!!

By Bill M | 5/1/2023
I have always been satisfied at every visit. The front office staff is always great to deal with. Dave and Chris are great as well as the younger Chris. The mechanic Tim, is as good as they come. After 22 years coming to Big O I am completely satisfied. All my family have been to your store.

By Ted | 9/6/2019
Great and fast service

By Anonymous | 4/22/2023
Professionalism abd knowledge of staff

By Ron | 9/6/2019
Good experience -- Kris and Liz were very helpful, courteous and efficient.

By Bridgette | 4/19/2023
Very friendly staff and fast service!